Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Raymond Aguirre

Hialeah

Summary

Young, dedicated professional with strong customer service skills and a proven ability to resolve issues efficiently. Experienced in maintaining high satisfaction levels while performing in fast-paced, high-pressure environments.

Overview

8
8
years of professional experience
4
4
Certifications

Work History

Rightway A/C & Refrigeration

Executive Assistant (Manager)
Miami
02.2021 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized and responded to customer needs promptly and efficiently.
  • Addressed customer requests and answered questions to enhance satisfaction.
  • Collaborated with team members to achieve project goals and meet deadlines.
  • Executed daily operations with precision to maintain workflow.

Suite Server

Levy Restaurants (Kaseya Center)
Miami
09.2018 - Current

-Delivered high-quality food and beverage service to enhance suite guest experiences.

-Oversaw food and beverage operations in high-pressure, fast-paced event environments, ensuring smooth service delivery.

-Provided premium suite service to celebrities, VIPs, and high-profile clients, fostering loyalty and repeat business over 8 years.

-Built and maintained strong relationships with returning VIP guests and suite owners, including Bacardi, American Express, Sushi Sake, USI, Armina Stone, and others.

-Supported large-scale sporting events, concerts, and hospitality operations.

-Maintained the highest level of professionalism, discretion, and customer service in all guest interactions.

Education

A/C & Refrigeration Tech -

CBT College
Hialeah, FL
09-2022

Associate of Arts - Broadcast Journalism

Miami Dade College
Miami, FL
04-2020

Skills

  • Food and beverage management
  • Customer service
  • Event coordination
  • Relationship management
  • Attention to detail
  • High-pressure performance
  • Conflict resolution
  • Adaptability in service environments

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

OSHA Certified

Timeline

Rightway A/C & Refrigeration

Executive Assistant (Manager)
02.2021 - Current

Suite Server

Levy Restaurants (Kaseya Center)
09.2018 - Current

A/C & Refrigeration Tech -

CBT College

Associate of Arts - Broadcast Journalism

Miami Dade College
Raymond Aguirre