Raymond Allee
Collinsville,IL
Summary
High performing leader with 9 years experience being in a salaried manager roll with Walmart delivering successful improvements for business operations, profitability, and team development. I have the ability to thrive in a fast-paced and ever changing environment while sustaining operational accuracy, standards, and delivering results for optimal profitability and store growth.
Overview
12
12
years of professional experience
Work History
Store Manager
Walmart
10.2021 - Current
- Enforce company policies and procedures to strengthen operations standards across all departments.
- Implemented training processes for newly hired employees and follow up to ensure they are getting the training I expect.
- Provide leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Mentor staff to enhance skills and achieve daily targets by using hands on and motivational leadership.
- Coached employees by delivering training, guidance, and performance monitoring.
- Review sales daily to enhance sales performance and improve inventory management accuracy.
- Maintain positive work ethic and commitment to providing excellent service to improve operations efficiently and customer satisfaction.
- Manage the staffing level/payroll of the store
- Evaluate employees and managers performance and developed improvement plans.
- Manage mentoring, hiring, and firing of employees
- Increased annual sales by driving operational excellence and building customer rapport to gain loyalty from them.
- Analyze PnL's and always looks for ways to get better in any category that we struggled with that month.
Operations Manager
Walmart
09.2018 - 10.2021
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed scheduling to ensure proper staffing in all departments.
- Supervised associates and kept them compliant with company policies and procedures.
- Mentored staff to enhance skills and achieve daily targets using hands on training and motivational training. Developed improvement plans and timelines for associates.
- Managed the training, hiring, and firing of employees.
- Reduced shrink by proper inventory management and an organized backroom
- Ensured the seasonality of the store's features were correct to maximize performance
- Assessed upcoming projects to forecast projected resource requirements.
- Managed company operations with responsibility for profit and loss, scheduling, training, and inventory control.
- Collaborated with the Store Manager to develop strategies for achieving and exceeding sales and profit goals.
- Delegate daily tasks and follow up to ensure quality completion.
- Increased annual sales by driving operational efficiency and building customer rapport to gain loyalty.
Assistant Manager
Walmart
06.2017 - 09.2018
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed scheduling to ensure proper staffing in all departments.
- Supervised associates and kept them compliant with company policies and procedures.
- Mentored staff to enhance skills and achieve daily targets using hands on training and motivational training. Developed improvement plans and timelines for associates.
- Managed the training, hiring, and firing of employees.
- Reduced shrink by proper inventory management and an organized backroom
- Ensured the seasonality of the store's features were correct to maximize performance
- Assessed upcoming projects to forecast projected resource requirements.
- Managed company operations with responsibility for profit and loss, scheduling, training, and inventory control.
- Collaborated with the Store Manager to develop strategies for achieving and exceeding sales and profit goals.
- Delegate daily tasks and follow up to ensure quality completion.
- Increased annual sales by driving operational efficiency and building customer rapport to gain loyalty.
Assistant Manager
Walmart
05.2015 - 06.2017
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed scheduling to ensure proper staffing in all departments.
- Supervised associates and kept them compliant with company policies and procedures.
- Mentored staff to enhance skills and achieve daily targets using hands on training and motivational training. Developed improvement plans and timelines for associates.
- Managed the training, hiring, and firing of employees.
- Reduced shrink by proper inventory management and an organized backroom
- Ensured the seasonality of the store's features were correct to maximize performance
- Assessed upcoming projects to forecast projected resource requirements.
- Managed company operations with responsibility for profit and loss, scheduling, training, and inventory control.
- Collaborated with the Store Manager to develop strategies for achieving and exceeding sales and profit goals.
- Delegate daily tasks and follow up to ensure quality completion.
- Increased annual sales by driving operational efficiency and building customer rapport to gain loyalty.
Assistant Manager
Walmart
04.2014 - 05.2015
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed scheduling to ensure proper staffing in all departments.
- Supervised associates and kept them compliant with company policies and procedures.
- Mentored staff to enhance skills and achieve daily targets using hands on training and motivational training. Developed improvement plans and timelines for associates.
- Managed the training, hiring, and firing of employees.
- Reduced shrink by proper inventory management and an organized backroom
- Ensured the seasonality of the store's features were correct to maximize performance
- Assessed upcoming projects to forecast projected resource requirements.
- Managed company operations with responsibility for profit and loss, scheduling, training, and inventory control.
- Collaborated with the Store Manager to develop strategies for achieving and exceeding sales and profit goals.
- Delegate daily tasks and follow up to ensure quality completion.
- Increased annual sales by driving operational efficiency and building customer rapport to gain loyalty.
Cashier, Stocker, CSM, Receiving Lead, ZMS
Walmart
10.2011 - 04.2014
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication and managed multiple departments as a ZMS.
- Trained newly hired employees and department managers and followed up with expectations and timelines on there personal improvement til they were at company guidelines.
- Built high performing teams as a ZMS and receiving lead.
- Collaborated with upper management on my associates annual evaluations.
- Seasonality and department reset planning.
- SWAS
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed the frontend operations as a CSM in a large format store.
- Trained newly hired cashiers
- Worked flexible schedule and extra shifts to meet business needs.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
Education
High School Diploma -
Joplin High School
Joplin, Missouri05.2009
Skills
- Multitasking and Organization
- Delegation
- Performance Monitoring and Evaluation
- Staff training and development
- Team Building/Leadership
- Process improvement planning and strategizing
- Inventory Control
- Retail Operations Management
- IRR's
- PnL's
- Customer Relations
Timeline
Store Manager
Walmart
10.2021 - Current
Operations Manager
Walmart
09.2018 - 10.2021
Assistant Manager
Walmart
06.2017 - 09.2018
Assistant Manager
Walmart
05.2015 - 06.2017
Assistant Manager
Walmart
04.2014 - 05.2015
Cashier, Stocker, CSM, Receiving Lead, ZMS
Walmart
10.2011 - 04.2014
High School Diploma -
Joplin High School