Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raymond Anderson

Holyoke,CO

Summary

Experienced Broadband Technician with 8 years of expertise in networking and cable system installation and repair. Renowned for high productivity, efficient task completion, and specialized skills in network troubleshooting, equipment installation, and signal optimization. Proficient in problem-solving, communication, and time management, ensuring customer satisfaction through optimal service delivery. Committed to leveraging technical skills to provide exceptional support and guidance to clients.

Overview

15
15
years of professional experience

Work History

Broadband Technician

PcTelcom
Holyoke , CO
04.2023 - 12.2024
  • Deployed new applications or services to remote sites for customer use with minimal downtime.
  • Provided technical support to customers via phone or email regarding their remote infrastructure needs.
  • Configured routers and switches according to customer requirements while ensuring optimal performance and security standards are met.
  • Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
  • Resolved complex technical issues by researching solutions online or consulting with experts in the field.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Installed and configured customer modems and routers to ensure compatibility with the broadband service.

Well Service Technician

Wellstone
Wray, CO
01.2023 - 04.2023
  • Enhanced well service efficiency by conducting routine maintenance and inspection on equipment.
  • Improved safety measures for well servicing operations by participating in regular training and implementing updated procedures.
  • Increased production rates by troubleshooting and repairing malfunctioning well equipment in a timely manner.
  • Ensured optimal performance of wells with efficient installation, repair, and maintenance of various well components.
  • Contributed to team success by maintaining clear communication and collaboration with coworkers on complex projects.
  • Adapted daily tasks to match staff skill levels and weather conditions, consistently maintaining safety and efficiency standards.
  • Conserved resources by identifying and repairing leaks in water infrastructure.
  • Ensured regulatory compliance with local, state, and federal guidelines for water treatment and distribution.
  • Continuously updated professional knowledge via industry trainings, workshops, conferences, or certifications relevant to the field of water technology services.
  • Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
  • Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.

Animal Caretaker

Seaboard Foods
Holyoke, CO
01.2019 - 10.2023
  • Improved animal health by administering medications, vaccinations, and treatments as prescribed by veterinarians.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Monitored animal behavior closely, identifying signs of stress or illness and reporting concerns to veterinary staff in a timely manner.
  • Responded quickly to emergencies involving injured or ill animals, providing first aid treatment when necessary before contacting veterinary professionals for further assistance.
  • Coordinated with volunteers for additional support during busy times or special events requiring extra help with animal care duties.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Maintained equipment and facility to keep animal care environment and tools in good working order.

Satellite Technician

Mastech Advance Technology
Dallas, TX
01.2018 - 01.2019
  • Reduced downtime for clients by promptly addressing reported issues and restoring services efficiently.
  • Stayed current on industry advancements through continuous training and professional development opportunities.
  • Established strong relationships with clients through clear communication, professionalism, and exceptional service delivery.
  • Fed cables through access holes, attics and floor spaces.
  • Tested existing equipment for functionality, quickly and accurately diagnosing problems to provide comprehensive solutions.
  • Coordinated installation of new users and relocations of existing users.

low voltage technician

Precision FiberOptics
Denver, CO
06.2016 - 05.2018
    • Installation of Fiber, Ethernet, and coax
    • Business and residential installation
    • Repair and troubleshooting connection
    • Cable management
    • Demonstrated expertise in the use of cable reels, stripping tools, voltage detectors, crimping tools and wire and cable cutters.

Cable Systems Installer-Maintainers (25L)

United State Army
Fort Bragg, NC
09.2012 - 09.2016
    • Interpreted and validated technical issues, test solutions, follow-up and escalate when necessary.
    • Provided high level and in depth technical support by resolving inquiries by phone, e-mail and web, in a manner and time frame consistent with department and team service levels and goals.
    • Worked collaboratively with clients, team members, implementation consultants, and resources across the company to achieve desired results.
    • Implemented and maintained firewalls, series switches and security appliances.
    • Reviewed logs for all networking devices for unresolved abnormalities and problems.
    • Communicated with vendors to resolve network outages and periods of reduced performance.
    • Upgraded and expanded network systems and their components.
    • Ran cables and connected receivers.
    • Installed cable support systems and prepared workstation outlets.
    • Entered manholes to cut lines for installations.
    • Repaired malfunctioning system components.
    • Attached electrical and telephone wiring to properly connect components.

Manager

7-Eleven
04.2010 - 08.2012

  • Strong leader of customer support staff.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Updated customer orders from start to finish in an accurate and timely manner.
  • Trained staff on operating procedures and company services.
  • Maintained up-to-date knowledge of product and service changes.
  • Assisted on sales floor as needed to maintain service standard
  • Received and processed customer payments.
  • Put out new stock and rotated existing products.
  • Worked extra shifts during busy periods to maintain service.

Education

Certification - SBCA

DIRECTV
Dallas, TX
03.2019

Certification - Cisco Routing And Networking

Army School
Fort Bragg, NC
05.2015

Certification - Net +

Army School
Fort Bragg, NC
03.2015

No Degree - Automotive Mechanics

Lincoln College of Technology - Denver
Denver, CO
01.2010

High School Diploma -

Wray High School
Wray, CO
04.2009

Skills

  • Installation and repair specialist
  • Computer-literate
  • Team player
  • Self-motivated
  • Voice and data cabling installation
  • Cisco switch and routing
  • Networks
  • Telecommunications repair
  • Network field installations

Timeline

Broadband Technician

PcTelcom
04.2023 - 12.2024

Well Service Technician

Wellstone
01.2023 - 04.2023

Animal Caretaker

Seaboard Foods
01.2019 - 10.2023

Satellite Technician

Mastech Advance Technology
01.2018 - 01.2019

low voltage technician

Precision FiberOptics
06.2016 - 05.2018

Cable Systems Installer-Maintainers (25L)

United State Army
09.2012 - 09.2016

Manager

7-Eleven
04.2010 - 08.2012

Certification - SBCA

DIRECTV

Certification - Cisco Routing And Networking

Army School

Certification - Net +

Army School

No Degree - Automotive Mechanics

Lincoln College of Technology - Denver

High School Diploma -

Wray High School

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Raymond Anderson