Raymond Bates
Roswell,NM
Summary
Resourceful Plumber known for productivity and efficient task completion. Skilled in leak detection, pipe installation, and system troubleshooting. Excels with problem-solving, time management, and customer service abilities to deliver high-quality workmanship on schedule.
Seasoned Security Officer with background in maintaining safety and conducting regular patrols in high-traffic environments. Possess strong conflict resolution skills, surveillance expertise, and ability to respond effectively during crisis situations. Contributed significantly to reducing security risks in previous positions through proactive measures and clear communication strategies. Known for implementing comprehensive training procedures to strengthen team efficiency.
Overview
8
8
years of professional experience
Work History
Plumber
Coats plumbing and HVAC
Artesia , NM
08.2024 - Current
- Hoisted loads using slings, chains, shackles, hooks, cables and other rigging equipment.
- Established sequence of installations around obstructions.
- Cut and fit pipes to established measurements.
- Operate plumbing related machinery such as drain machines, jetters, augers, etc.
- Manage and maintain stock on company vehicle.
- Properly and efficiently handled invoices.
- Created a professional relationship with customers and co workers.
- Completed walk-throughs of completed systems to verify code adherence.
- Inspected drainage and other plumbing systems to identify necessary repairs.
- Connected gas lines to stoves, dryers, hot water heaters, furnaces.
- Verified and gathered measurements to determine proper piping sizes.
- Located and repaired leaks in water supply lines.
- Identified and located required tools prior to starting each project.
- Maintained records of work performed on each job site including material used and time spent on the job.
- Assembled and installed metal and nonmetal valves, pipe fittings and pipes.
Safety and Security Officer
Roswell Job Corps
Roswell , NM
01.2024 - 08.2024
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Monitored CCTV systems to ensure safety and security of premises.
- Monitored entrances and exits to ensure that no unauthorized personnel enter or leave the premises.
- Enforced parking regulations by monitoring vehicle movement in parking lots.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Provided emergency response services during crises or disasters.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate response.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Patrolled crowds during events to preserve order and promote security.
- Developed and implemented safety policies and procedures for staff members.
- Monitored security cameras to identify and respond to suspicious activity.
- Maintained accurate records of all security incidents and investigations.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Conducted security patrols of the premises to identify and address potential safety risks.
Correctional Officer
Chaves County Detention Center
Roswell , NM
09.2022 - 08.2023
- Applied non-violent response tools and physical restraint during problematic situations.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Conducted fire, safety and sanitation inspections.
- Conducted searches of inmates and visitors to prevent the smuggling of contraband.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Used appropriate means to discipline prisoners.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Took prisoners into custody and escorted to locations within and outside facility.
- Issued clothing, tools and other authorized items to inmates.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Served meals and dispensed medications to inmates.
- Supervised inmates during day-to-day activities.
Machine Operator
Leprino Foods
Roswell , NM
01.2022 - 01.2023
- Adjusted machine settings according to production requirements.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Performed regular maintenance on machines to ensure optimal performance.
- Observe machine operations to detect any problems or defects in the finished product.
- Comply with company policies regarding quality control procedures.
- Load raw materials into machines according to specified measurements.
- Verified production orders prior to starting set-up.
- Collaborate with other departments when necessary for successful completion of projects.
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
- Adjust machine settings to complete tasks accurately.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Monitor the feed and speed of machines during the machining process.
- Keep detailed reports of maintenance activities performed on machinery.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Carry out regular safety checks on machinery prior to operation.
- Prepared machine for production processes by equipping with required tools and parts.
Lead Landscaper
Monty's gardening and landscaping
Las Cruces , NM
05.2017 - 01.2022
- Used hand tools to break up clumps of dirt, transplant seedlings and mix in fertilizers.
- Organized weekly schedules for landscaping staff to maximize productivity.
- Reviewed bids from subcontractors prior to awarding contracts.
- Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
- Maintained cleanliness and organization of work areas, tools, and equipment.
- Assisted in budgeting and quoting landscaping projects, including labor, materials, and timelines.
- Picked and chose new shrubs and plants according to bedding and sunlight.
- Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
- Pruned trees and bushes to improve visibility and shape.
- Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.
- Decorated gardens, paths and beds with stones or plants.
- Assisted in the selection, installation, and maintenance of various plants and trees on job sites.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Advised customers on plant, flower or shrubbery care.
- Provided training, guidance and support to all team members.
- Raked, mulched and composted leaves.
HVAC Installer
Metalcraft
Las Cruces , NM
04.2021 - 11.2021
- Assessed system operations to identify potential areas requiring maintenance services.
- Retained careful and thorough maintenance and repair records in case customers required future service.
- Loaded materials, tools and equipment on truck at beginning of each shift.
- Provided technical support and guidance to clients on the operation and maintenance of their HVAC systems.
- Coordinated with contractors and construction teams on new installations and major repair projects.
- Cleaned up job site upon completion of work to ensure a safe environment for customers.
- Followed manufacturer's specifications for installation and repair procedures.
- Participated in team meetings with other members of the organization in order to discuss upcoming projects or areas needing improvement.
- Updated and maintained service records and documentation for all HVAC maintenance and repair activities.
- Performed ductwork repairs and modifications to improve system airflow and indoor air quality.
Kitchen Supervisor
Trinity Service Group
Las Cruces , NM
07.2018 - 01.2021
- Ensured all kitchen staff adhered to food safety and sanitation regulations.
- Monitored temperatures of prepared food and cold-storage areas.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained records of employee attendance and payroll information.
- Prepared workstations with ingredients and tools to increase efficiency.
- Managed kitchen staff team and assigned tasks for various stages of food production.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Maintained a clean working environment by delegating tasks appropriately among staff members.
- Coached staff on strategies to enhance performance and improve customer relations.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Kitchen Supervisor
Aramark
Las Cruces , NM
06.2017 - 07.2018
- Ensured all kitchen staff adhered to food safety and sanitation regulations.
- Monitored temperatures of prepared food and cold-storage areas.
- Reviewed invoices from vendors to ensure accuracy of orders placed.
- Maintained records of employee attendance and payroll information.
- Delegated work to staff, setting priorities and goals.
- Prepared workstations with ingredients and tools to increase efficiency.
- Managed kitchen staff team and assigned tasks for various stages of food production.
- Ordered necessary supplies and equipment to maintain efficient operations in the kitchen.
- Established standards for portion sizes and plating presentation.
- Explained goals and expectations required of trainees.
- Investigated and resolved complaints regarding food quality, service or accommodations.
Education
Trade School - HVAC
Vista College
Las Cruces09-2020
GED -
Dona Ana Community College
Las Cruces, NM10-2017
Skills
- Skilled with both hand and power tools
- Quality production
- Fixture repair
- Basic math aptitude
- HVAC
- Plumbing repairs
- Drainage systems
- Workplace safety
- Metal detector operation
- Electronic surveillance
- Premises patrol
- Identification verification
- Crime prevention methods
- Crisis management
- Interior and exterior patrol
- CCTV surveillance
- Conflict de-escalation
- Visitation oversight
- Non-violent intervention
- Perimeter control
- Excellent problem solver
- Conflict resolution skills
- Self-defense techniques
- Emergency response
- Search procedures
- Inmate supervision
- Contraband detection
- Armory and key control
- Contraband seizure
Timeline
Plumber
Coats plumbing and HVAC
08.2024 - Current
Safety and Security Officer
Roswell Job Corps
01.2024 - 08.2024
Correctional Officer
Chaves County Detention Center
09.2022 - 08.2023
Machine Operator
Leprino Foods
01.2022 - 01.2023
HVAC Installer
Metalcraft
04.2021 - 11.2021
Kitchen Supervisor
Trinity Service Group
07.2018 - 01.2021
Kitchen Supervisor
Aramark
06.2017 - 07.2018
Lead Landscaper
Monty's gardening and landscaping
05.2017 - 01.2022
Trade School - HVAC
Vista College
GED -
Dona Ana Community College