Raymond Bernal
Omaha,NE
Summary
Competent with managing multiple tasks in high-volume settings. Focused on helping professionals complete projects of the best quality. Knowledgeable about serving customer needs, applying industry best practices and maintaining exceptional standards, while working within a team as well as independently.
Overview
6
6
years of professional experience
Work History
Senior Project Manager
Horn Industries
02.2018 - Current
- Other Titles: Sales Associate, Quality Control (QC)
- Successfully manage multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Meet project deadlines without sacrificing build quality or workplace safety.
- Help to establish effective communication among team members for enhanced collaboration and successful project completion.
- Manage team members on the day of project.
- Take pictures to document key points of projects to ensure homeowners are confident in the work.
- Perform inspections for hail and wind damage to shingles, siding, gutters, etc.
- Work one of one with homeowners to navigate through insurance claims.
- Manage schedule, process schematics, and ensure quality for gutter work on all files.
- Persuade homeowners who are hesitant to file a claim or pick a contractor.
- Deliver exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Supervise (up to) 7 crews and 3 project managers a day.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
Project Manager Assistant
White Lotus Group
01.2021 - 06.2022
- Performed takeoffs on Bluebeam and excel to compare dollar amounts and quantities.
- Worked one on one with designers, to help create the best visual outcome for projects.
- Organized and compared plans verse the clients wants and needs.
- Managed and created project documents, including bids and sub-bids.
- Created landscaping plans.
- Helped manage the development of an SID in Elkhorn, NE and was considered the project engineer on site.
Education
Bachelor of Science - Construction Management
University of Nebraska Omaha
Omaha, NE12.2023
Skills
- Customer Relationship Management
- Proficient in Excel and Bluebeam
- Project Scheduling
- Quality Control
- Team Leadership
- Multitasking Abilities
- Detail Oriented
- Adaptability
Timeline
Project Manager Assistant
White Lotus Group
01.2021 - 06.2022
Senior Project Manager
Horn Industries
02.2018 - Current
Bachelor of Science - Construction Management
University of Nebraska Omaha
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