Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
RAYMOND BLAYLARK

RAYMOND BLAYLARK

Minneapolis,MN

Summary

I am a dynamic and highly skilled Business Leader with a Swiss Army set of skills, I bring multifaceted technical and analytical expertise to source and produce financial data and structures. With over 22 years of hands-on management experience across diverse environments, including treasury, cash management, automation, project management, finance, and auditing. Expert in all phases of project management with exceptional business and financial acumen. As a diverse leader with an ingrained collaborative mindset, I have substantial experience leading cross-functional teams and working with executive leadership as well as internal and external stakeholders.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Associate Director/Senior Project Program Manager

AT&T
03.2020 - 11.2022
  • Managed team of developers responsible for end-to-end project management of large Automation projects across all AT&T organizations.
  • Identified and gathered data sets to support Machine Learning projects (Supervised, Unsupervised, and Reinforcement) to increasingly automate processes and augment humans.
  • Plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains.
  • Coordinated business analysis, requirements gathering guidance, and synergy between different online applications for user authentication functionality.
  • Responsible for developing and maintaining project plans, schedules, and budgets.
  • Responsible for identification, design, and implementation of both internal and external business and system solution requirements.
  • Applied SCRUM, Agile, and Waterfall methodology for coaching and development of PM team members, as well as removing any possible impediments.
  • Developed and maintained logistics workflows, procedures, and reports.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Built teams to address project goals and objectives for multiple projects.
  • Interacted with customers and clients to identify business needs and requirements.
  • Established milestones and objectives based on input from functional areas and stakeholders.
  • Demonstrated strong writing and presentation skills to develop briefs, memorandums, and analytical reports for clients.
  • Identified program obstacles and communicated possible impacts to team.
  • Managed team sprints, planning, and prioritizing user stories.
  • Reverse-engineered data / write queries to pull information required to analyze issues.
  • Lead cross-functional teams to deliver complex projects on time and within budget, with focus on quality and stakeholder satisfaction.
  • Manage project risks and issues, and develop mitigation plans to ensure successful project outcomes.
  • Monitored development, performed user acceptance testing before solution implementation, and training end users on new system functionality.
  • Developed programming (SQL & Python) for reporting at various frequencies (i.e., daily, weekly, monthly, quarterly) for various reports, including AR reports, position trends, profitability trends, risk, capital, and financial analyses for Senior Leadership.
  • Developed efficient data reporting structures from various internal and external data sources in collaboration with Corp Finance and Treasury.
  • Developed data quality and reconciliation steps to ensure complete and accurate data is used in subsequent reporting results.
  • Technology: Commanding knowledge of Office 365, QuickBase, MySQL, Snowflake, Visio, Microsoft PowerPoint/Excel (VBA, Macros, and PowerPivot), Word, Publisher, MS Power Apps, Power BI, MS Access, Automation Anywhere, Microsoft Power Automate, Microsoft Office 365, Python, SQL.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.

Senior Business Finance Analyst

AT&T
10.2015 - 03.2020
  • Led cross-functional team of 20+ domestic and international employees in managing $1.2B AR portfolio of AT&T Partnerships and Collaborations.
  • Lead teams across broad technical, financial, and business disciplines.
  • Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget, and with desired results.
  • Created collection treatment analysis, risk analysis, and credit analysis reports used to support closed account final balance treatment decisions including referrals to outside collection agencies, client settlement negotiation, and bad debt write-off.
  • Provided data analysis & data mapping of client extract data feeds into a central data warehouse.
  • Lead role in developing Change Management/Transition Process and associated supporting tools.
  • Defined processes and tools best suited to each project and created detailed project road maps, plans, schedules, and work breakdown structures.
  • Developed account receivable and billing dispute reporting standards for all locations and departments within assigned scope of responsibility.
  • Monitored and ensured accuracy of billing and financial reports.
  • Developed approaches and methodologies for resolving financial discrepancies and disputes.
  • Analyzed key metrics impacting customer behaviors and created/administered strategic action plans to deliver premier customer experience.
  • Generated standard and custom reports to provide insights into business performance.
  • Led in managing high-volume, confidential financial records across multiple organizations.
  • Directed all payment and treasury reconciliations within assigned scope of responsibility.
  • Technology: Office 365, MySQL, SAP Products, Visio, MS Teams, Microsoft Access/PowerPoint/Excel.

Business Finance Analyst | Refund Manager

AT&T
03.2010 - 10.2015
  • Led team of 12-15 international employees responsible for end-to-end processing of international refunds and administration.
  • Created tracking mechanisms that facilitated accurate metric reporting encompassing incoming, processed, and resolved refunds and cycle time.
  • Partnered with IT to create database repository for refund tracking and process conformance monitoring related to Proactive Refund process.
  • Reduced refund cycle time from 33 days to 24.1 days resulting in net percentage improvement of 27%.
  • Technology: SAP Products, Microsoft Access/PowerPoint/Excel.

Credit Analyst

AT AT&T INC
03.2005 - 03.2010
  • Responsible for analysis, evaluation, development, and resolution of final account and bad debt including oversight of Bankruptcy and Write-Off.

Education

Associate of Arts (AA) - Criminal Justice

Normandale Community College
Minneapolis, MN
06.1992

Skills

  • Forecasting and Performance
  • Time Management
  • Customer Satisfaction
  • Performance Improvement
  • MS Office Applications
  • Microsoft Power BI
  • Remote Team Management
  • Data Collection
  • Business Acumen
  • Agile Projects
  • Critical Thinking
  • Financial Analysis

Certification

Microsoft Power Automate Microsoft Excel Automation Anywhere

Timeline

Associate Director/Senior Project Program Manager

AT&T
03.2020 - 11.2022

Senior Business Finance Analyst

AT&T
10.2015 - 03.2020

Business Finance Analyst | Refund Manager

AT&T
03.2010 - 10.2015

Credit Analyst

AT AT&T INC
03.2005 - 03.2010

Associate of Arts (AA) - Criminal Justice

Normandale Community College

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RAYMOND BLAYLARK