Raymond Brown

• Daily ,weekly review of equipment and vehicle service records to ensure safe operation.
• Maintained safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
• Verified operation of equipment by evaluating equipment, performing troubleshooting and calling for repairs. Crane cable inspection and ensure proper calibration of all cables and slings. All hydraulic components.
• Enforced safety policies and procedures to decrease potential employee injuries..
• Facilitated teamwork by encouraging open communication among staff members and conducting regular meetings.
• Reduced workplace accidents through the implementation of safety policies, procedures, and training programs.
• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Maintained a safe working environment through adherence to safety protocols and regular site inspections.
• Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.

• Increased sales by 7% with special displays and promotions.
• Increased store traffic by organizing engaging events and promotions that appealed to target customers.
• Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
• Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels.
• Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.

Established team priorities, maintained schedules and monitored performance.

• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Completed point of sale opening and closing procedures.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.

Educated customers regarding regular maintenance protocols to preserve vehicle condition.

• Examined service history and provided initial inspection of vehicle to identify issues.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Handled customer issues with confidence, using complex problem solving to provide effective resolution.