Raymond Burr Jr
Smyrna,GA
Summary
Dynamic professional with a proven track record at Delta Airlines, excelling in ramp service and vehicle operation. Recognized for enhancing workflow efficiency and problem-solving skills, I effectively loaded and unloaded cargo while ensuring safety and compliance. Adept at training new hires, I foster a collaborative environment that boosts team performance.
Overview
11
11
years of professional experience
Work History
Ramp Agent
Delta Airlines
04.2023 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
Operations Assistant
Pit Stop Gas Station
03.2019 - 12.2021
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
- Boosted order fulfillment rates by closely monitoring inventory levels and promptly addressing discrepancies.
Prior Authorization Specialist
Concentrix Solutions
10.2014 - 01.2019
- Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
- Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
- Analyzed medical records and other documents to determine approval of requests for authorization.
- Verified eligibility and compliance with authorization requirements for service providers.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Responded to inquiries from healthcare providers regarding prior authorization requests.
- Reduced turnaround time for prior authorization requests by utilizing electronic submission methods.
- Evaluated clinical criteria for approval or denial of services requiring pre-authorization.
Education
Bachelor of Arts - Fine And Applied Arts
University of Akron
Akron, OHSkills
- Problem-solving
- Loading and unloading
- Ramp service
- Vehicle operation
- Typing (70 wpm)
Timeline
Ramp Agent
Delta Airlines
04.2023 - Current
Operations Assistant
Pit Stop Gas Station
03.2019 - 12.2021
Prior Authorization Specialist
Concentrix Solutions
10.2014 - 01.2019
Bachelor of Arts - Fine And Applied Arts
University of Akron