Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Raymond Caba

Ridley Park,United States

Summary

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Completes service orders quickly and maintains accuracy in documentation. Committed to providing superior service and clear client communication. Inspiring Coach bringing extensive experience guiding and mentoring athletes to reach optimum potential. Driven and high-achieving with winning-team seasons throughout career history. Passionate about mentoring athletes to build sustainable training and eating habits. Fully-trained Archery Instructor teaches fundamentals of target and field archery. Employs strong organizational and communication skills to write and adapt lesson plans. Enjoys sharing passion for archery with students of all ages. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

54
54
years of professional experience

Work History

Archery Instructor and Bowyer

Ray's Archery School and Equipment
01.1996 - Current
  • Updated personal knowledge on archery trends, techniques, and equipment by attending industry conferences or workshops regularly.
  • Maintained accurate records of student attendance, progress, and achievements for reference throughout the season.
  • Developed rapport with each student, fostering a supportive and encouraging environment for skill development.
  • Trained staff in safe sports and archery range practices and procedures by demonstrating skills and providing regular feedback.
  • Participated as member of camp staff to deliver and supervise special events, evening programs and other camp activities.
  • Maintained strong relationships with local archery clubs, facilitating field trips and guest speaker events to expose students to different perspectives within the sport.
  • Maintained clean, safe and secure archery range to reduce injuries or illnesses.
  • Enhanced safety measures for all participants by conducting thorough equipment inspections and enforcing strict adherence to rules and regulations.
  • Fostered teamwork among students by incorporating collaborative activities into lessons that required cooperation as well as individual skill development.
  • Organized fun and interactive competitions to motivate students and showcase their growth in the sport.
  • Acquired archery supplies and equipment to prepare for classes.
  • Increased program enrollment through positive word-of-mouth referrals from satisfied clients who praised the quality of instruction provided.
  • Improved students'' archery skills by providing clear instruction and demonstrating proper techniques.
  • Provided guidance on equipment selection and maintenance to help students optimize their gear for peak performance levels.
  • Demonstrated professionalism and expertise always, instilling confidence in parents and students alike that they were receiving top-notch instruction from a qualified instructor.
  • Promoted classroom safety, collaboration, and best practices.
  • Tested and evaluated students on materials presented in workshops and classes.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Monitored student progress and provided individualized instruction to meet student needs and goals.
  • Provided feedback, guidance and support to students on participation and performance.
  • Supported students in identifying, setting and achieving personal goals.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Resolved problems, improved operations and provided exceptional service.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Maintained and repaired all equipment, as well as custom build equipment

Hospital Security Officer

Crozer Chester Medical Center
01.2015 - 01.2019
  • Trained new security officers on hospital policies, emergency response plans, and communication strategies.
  • Assisted in the planning and execution of special events at the hospital, ensuring adequate security coverage was provided throughout each event''s duration.
  • Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
  • Conducted risk assessments on an ongoing basis which led to improvements in overall hospital security practices.
  • Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
  • Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
  • Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.
  • Reduced unauthorized access incidents by monitoring surveillance cameras and managing visitor sign-in procedures.
  • Ensured proper functioning of all security equipment including metal detectors, intercoms, radios, panic buttons by conducting regular checks.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Wrote detailed reports of all security breaches and investigations.

Senior Technical Specialist

Philadelphia Gas Works
01.1971 - 01.1998
  • Championed internal collaboration efforts, fostering a positive work environment conducive to innovation and teamwork among colleagues.
  • Developed strong relationships with clients by providing exceptional support and ensuring their needs were met.
  • Increased department productivity with strategic task prioritization and effective time management.
  • Maintained up-to-date knowledge of industry trends, sharing best practices with the team for ongoing professional growth.
  • Collaborated cross-functionally to troubleshoot and resolve challenging technical problems for customers.
  • Efficiently managed high-pressure situations, providing prompt resolutions while maintaining a calm demeanor under stress.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered prompt service to prioritize customer needs.
  • Managed timely and effective replacement of damaged or missing products.
  • Assembled and installed products on production lines according to established guidelines.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Participated in training sessions to enhance skills and knowledge.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Adapted to diverse weather conditions to ensure uninterrupted service delivery.
  • Maintained accurate inventory records, ensuring sufficient stock levels for continuous production flow without disruptions.
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
  • Scheduled regular inspections of equipment and facilities to manage wear and tear.
  • Assisted in reducing maintenance costs by performing minor repairs and preventive maintenance tasks.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Removed trash, debris and other waste materials from premises.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained inventory of repair supplies and ordered parts.

Education

High School Diploma -

Edward W. Bok Technical High School
Philadelphia, PA
05.2001 -

Skills

    Equipment Troubleshooting

    Preventive Maintenance

    Customer Service

    Customer service-focused

    Equipment Installation

    Mechanical Troubleshooting

    Individualized Lesson Planning

    Adaptive Teaching Methods

    Problem-solving abilities

    Critical Thinking

    Prioritization

Volunteer Experience

I have dedicated a significant portion of my life to serving others through various volunteer roles, each of which has enriched my understanding and commitment to community support. As an ordained reverend, I bring a deep sense of spiritual leadership and guidance to my volunteer work.

In my role as a Hospital Chaplain, I provided spiritual care and emotional support to patients, their families, and hospital staff. My responsibilities included offering comfort during difficult times, facilitating pastoral counseling, and participating in interdisciplinary team meetings to address the holistic needs of patients. This experience honed my ability to offer compassionate care and navigate complex emotional landscapes with sensitivity and empathy.

As an Eucharistic Minister for my local church, I took on the role of administering the Eucharist during Mass, contributing to the spiritual nourishment of the congregation. I also supported church events and activities, working to foster a welcoming and inclusive environment for all members. This role deepened my connection to the community and strengthened my commitment to service through faith.

In addition to these roles, I actively engaged in various community service projects, always seeking to address the needs of those around me and support initiatives that align with my values of compassion and service. These experiences have collectively shaped my approach to volunteerism, emphasizing a blend of spiritual care, community involvement, and personal growth.

Timeline

Hospital Security Officer

Crozer Chester Medical Center
01.2015 - 01.2019

High School Diploma -

Edward W. Bok Technical High School
05.2001 -

Archery Instructor and Bowyer

Ray's Archery School and Equipment
01.1996 - Current

Senior Technical Specialist

Philadelphia Gas Works
01.1971 - 01.1998

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Raymond Caba