Summary
Overview
Work History
Education
Skills
Timeline
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Raymond Calayag

Daly City,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

30
30
years of professional experience

Work History

Driver Trainer/Associate 1

Amazon
06.2021 - Current
  • Conducted new hire training on multiple routes with preferred work methods and safety.
  • Maintained regulatory compliance documentation to promote safety and compliance culture.
  • Developed and implemented training materials and course updates.
  • Conducted test screenings for driver candidates and tabulated results.
  • Reduced accident rates by providing thorough instruction in defensive driving techniques and vehicle maintenance best practices.
  • Managed scheduling for training sessions to accommodate driver availability, ensuring all necessary resources were in place to facilitate seamless instruction experiences.
  • Served as a mentor for new hires, offering guidance and support throughout their onboarding process and providing valuable insights into company culture and expectations.
  • Tracked trainee progress using data-driven metrics, adjusting instructional methods as needed to maximize individual success rates.
  • Enhanced driver efficiency by implementing comprehensive training programs focused on safety, route optimization, and customer service.

Wheel Chair Agent

ABM Aviation
05.2020 - 05.2021
  • Transported over Number passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
  • Accepted passenger luggage and created and affixed bag labels to guarantee proper delivery.
  • Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
  • Escorted handicapped passengers from terminal to aircraft.

Dental Assistant

Grace Nepacima
Daly City, CA
05.2017 - 04.2020
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.

Customer Service Representative/cashier

Chevron
04.2016 - 05.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Concierge Supervisor

Manila Peninsula Hotel
01.1995 - 10.2015
  • Implemented and developed ticketing support and phone
  • Handled customer complaints to satisfy and retain guests.
  • Created welcoming and comfortable environment for guests.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Responded to guest inquiries to maximize guest satisfaction.
  • Greeted guests upon arrival by providing warm welcome.
  • Maintained accurate and up-to-date records of guest information.

Education

Dentistry

Centro Escolar University
Manila,Philippines

Skills

  • Observing Performance
  • Material Handling Equipment
  • DOT Requirements
  • Customer Accounts Management

Timeline

Driver Trainer/Associate 1

Amazon
06.2021 - Current

Wheel Chair Agent

ABM Aviation
05.2020 - 05.2021

Dental Assistant

Grace Nepacima
05.2017 - 04.2020

Customer Service Representative/cashier

Chevron
04.2016 - 05.2017

Concierge Supervisor

Manila Peninsula Hotel
01.1995 - 10.2015

Dentistry

Centro Escolar University

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Raymond Calayag