Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raymond Christopherson

Mondovi,WI

Summary

Accomplished Operations Manager with a proven track record at Asher Lasting Exteriors, enhancing operational efficiency and employee performance. Expert in staff development and operations oversight, I've significantly improved project delivery and quality control. Skilled in problem-solving and team leadership, I foster environments where staff retention rates soar and operational procedures are optimized for growth.

Overview

27
27
years of professional experience

Work History

Siding/Window Installer

Roger Larson Siding and Windows
Mondovi, WI
06.1997 - 06.2002
  • Maintained a clean worksite, ensuring the least amount of disruption to clients'' homes during the installation process.
  • Installed various siding & window types in residential buildings ensuring high quality.
  • Accurately took measurements and made calculations for precise cutting and fitting of material.
  • Learned budgeting, efficiencies, and time management from Roger I still use today.

Window & Siding Installer

Franz Siding
Mondovi, WI
06.2002 - 06.2004

Installed windows and siding ensuring high quality.

Truck Driver

Durand Sanitation
Durand, WI
06.2004 - 06.2007
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.

Installer

Asher Lasting Exteriors
Eau Claire, WI
06.2007 - 08.2014
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Calculated materials and time needed for each job.
  • Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
  • Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
  • Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
  • Increased repeat business by building strong relationships with clients through exceptional service delivery.
  • Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.

Fireplace Installer

Fireside Hearth & Homes
Eau Claire, WI
08.2014 - 05.2015
  • Increased company revenue by consistently completing projects on schedule and within budget constraints.
  • Achieved high-quality installations by meticulously measuring, cutting, and assembling components according to manufacturer specifications.

Operations Manager

Asher Lasting Exteriors
Eau Claire, WI
05.2015 - 04.2017
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • In charge of 2 siding crews, 2 roofing crews, 4 window crews and 1 deck/patio room crew.
  • Keeping crews scheduled, materials ordered, permits, subcontractors scheduled, budgeting,
  • Drafted plans for deck and patio rooms to obtain permits and scheduled inspections

Framer

Heartland Builders
Eau Claire, WI
04.2017 - 08.2017
  • Maintained a clean work environment by organizing materials and removing debris at the end of each day.
  • Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
  • Enhanced overall project efficiency by accurately measuring and cutting materials for framing projects.
  • Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes

Operations Manager

Asher Lasting Exteriors
Eau Claire, WI
08.2017 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Implemented quality control systems to boost overall product consistency and reliability.

Education

Building Construction Technology

CVTC
Eau Claire, WI
05.1997

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operational Efficiency
  • Decision-Making
  • Employee relations and conflict resolution
  • Planning and Implementation
  • Staff Training
  • Staff Management
  • Project Management
  • Operations Oversight
  • Policies and procedures implementation
  • Performance monitoring
  • Employee Motivation
  • Staff Development

Timeline

Operations Manager

Asher Lasting Exteriors
08.2017 - Current

Framer

Heartland Builders
04.2017 - 08.2017

Operations Manager

Asher Lasting Exteriors
05.2015 - 04.2017

Fireplace Installer

Fireside Hearth & Homes
08.2014 - 05.2015

Installer

Asher Lasting Exteriors
06.2007 - 08.2014

Truck Driver

Durand Sanitation
06.2004 - 06.2007

Window & Siding Installer

Franz Siding
06.2002 - 06.2004

Siding/Window Installer

Roger Larson Siding and Windows
06.1997 - 06.2002

Building Construction Technology

CVTC
Raymond Christopherson