Raymond Colin
San Antonio,TX
Summary
Driven by a commitment to excellence, I leveraged operations management and staff development skills at the Office of Inspector General with TDCJ to enhance case productivity and efficiency. By implementing innovative strategies and fostering a culture of accountability, I significantly improved regional performance, demonstrating a results-oriented approach and a knack for motivating teams to exceed targets.
Quick-thinking and recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success.
Energetic and successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Regional Supervisor
Office Of Inspector General With TDCJ
10.2012 - Current
- Oversaw the recruitment process to ensure the hiring of top talent in alignment with company objectives.
- Conducted quarterly audits and semi-annual performance evaluations to improve work performance.
- Improved regional performance by implementing streamlined processes and efficient management strategies.
- Implemented, updates, and enforced company policies for standardized operations.
- Collaborated with cross-functional teams to optimize overall operations within the other regions.
- Implemented innovative investigative strategies, leading to increased case productivity and efficiency in my region.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality standards.
- Directed training, promotions, and employee motivation to minimize turnover and maximize productivity.
- Evaluated team performance regularly, providing guidance for continuous improvement and goal achievement.
- Enhanced employee productivity through regular training sessions and constructive feedback.
- Mentored newly hired employees on investigative case priorities, proper work tools and developed training manuals to use for reference.
- .Empowered team members by delegating responsibilities effectively based on individual strengths and skillsets.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Conducted routine inspections to check quality and compliance with established specifications.
- Recommended measures to improve investigative methods, report writing performance and productivity.
- Motivated workers to exceptional performance through implementation of new strategies.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Developed comprehensive case work reports for senior leadership, enabling data-driven decision-making processes.
- Facilitated open communication channels between departments, fostering a supportive and inclusive work culture.
- Fostered a positive working environment through proactive conflict resolution measures and consistent recognition of staff achievements.
Detention Officer
Hidalgo County Sheriffs Office
08.2008 - 09.2012
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Verified identification using specialized databases and methods such as fingerprinting.
- Assisted in intake and release of inmates.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Responded to emergency situations and de-escalated hostile confrontations.
Security Forces Leader
Air Force
12.1998 - 12.1999
- Established rigorous performance metrics for Security Forces personnel, driving continuous improvement in key areas such as response time and incident prevention.
- Improved response time to security incidents with comprehensive training programs for team members.
- Developed strong relationships with local law enforcement, facilitating cooperation in emergency situations.
- Evaluated existing emergency response plans, making necessary updates to align with best practices and industry standards.
- Provided expert guidance on risk management strategies, enabling informed decision-making related to resource allocation and threat mitigation.
- Maintained a secure environment by consistently monitoring access control systems and verifying visitor credentials.
- Managed crisis situations effectively, employing sound decision-making skills under pressure to maintain safety and orderliness.
- Championed a culture of accountability within the Security Forces unit, fostering a strong sense of ownership and responsibility for maintaining safety and security.
- Increased overall safety by establishing effective communication protocols within the Security Forces unit.
- Reduced risk of security breaches by conducting thorough vulnerability assessments and threat analyses.
- Ensured proper use of force by providing regular training on legal guidelines and ethical considerations for security personnel.
- Boosted team morale through consistent employee recognition and opportunities for professional development.
- Conducted detailed investigations into security incidents, identifying root causes and recommending preventive measures.
- Enhanced security measures by implementing advanced surveillance technology and strategic patrol procedures.
- Patrolled grounds to monitor status and safety of premises.
- Responded to emergency situations quickly and calmly for professional support.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Observed CCTV cameras to detect potential threats and respond accordingly.
- Identified and reported suspicious activity to prevent security incidents.
- Operated security console equipment to monitor and control access.
- Investigated incidents and wrote detailed reports for superior review.
- Maneuvered communications vehicles, intrusion detection equipment, and other special-purpose equipment to facilitate operations.
- Intervened in potentially violent situations to maintain personnel safety.
- Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
- Performed reconnaissance and surveillance operations to gather intelligence on enemy forces and facilities.
Education
Master of Arts - Criminal Justice
University of Phoenix
Tempe, AZ05.2015
Skills
- Workload prioritization
- Training and mentoring
- Employee Motivation
- Operations Management
- Goal-Oriented
- Staff Development
Certification
Certified Fraud Examiner License - 2022
Languages
Spanish
Full Professional
Timeline
Regional Supervisor
Office Of Inspector General With TDCJ
10.2012 - Current
Detention Officer
Hidalgo County Sheriffs Office
08.2008 - 09.2012
Security Forces Leader
Air Force
12.1998 - 12.1999
Master of Arts - Criminal Justice
University of Phoenix
Certified Fraud Examiner License - 2022
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