Raymond Coons
Brandon,FL
Summary
Accomplished, results-driven individual with over fifteen years of valuable experience in sales and customer relations. Achieving company goals is my top priority and is executed by preserving the customer first reputation working closely with customers to assure complete satisfaction and service. Driven to transform existing and new customers to that of a valued business partner by ensuring effective sales organization, solutions, productivity, and excellent interpersonal skills.
Overview
21
21
years of professional experience
Work History
Rental Sales Account Manager
RING POWER CORPORATION
02.2014 - Current
- Effectively use a variety of sales techniques and materials - cold calls, presentations, visits, relationships, networking, and research.
- Front line contact with prospects to meet their rental and sale needs.
- Current territory covers ten counties within central and east Florida.
- Provide quotes and negotiate rental or sale rates for construction equipment.
- Able to sell value and command a higher price for the products represented.
- Create proposals for new and repeat customer business transactions.
- Contact regular and prospective customers to explain product features and solicit new business opportunities.
Rental Operations Supervisor/Sales Coordinator
RING POWER CORPORATION
01.2004 - 02.2014
- Provided direct and efficient supervision of staff, transportation, warehouse, inventory, and billing.
- Took telephone inquiries and worked with customers to determine their needs regarding products, pricing, and availability of equipment.
- Created rental contracts and processed all necessary paperwork for each rental or sale.
- Quoted and negotiated pricing on construction equipment.
- Supervised an average of three transportation and office personnel.
- Oversaw and coordinated daily logistic of equipment.
- Consulted with clients after sales and contract signings to resolve any problems and provide ongoing support.
Customer Service Manager/Sales Associate
ASSURANT GROUP, FORTIS
1999 - 2004
- Ensured that assigned customer service representatives met or exceeded established service goals for clients as a third party administrator of a Fortune 500 extended service contract provider.
- Sold credit life insurance.
- Managed on average 20 employees.
- Achieved employee attrition of less than 3%.
- Ensured a 90% level of CSR call protocol quality.
- Attained 2-15 Health & Life Insurance Agent license.
- Closed sales and/or retained current customers.
Education
Associate of Arts - Business Administration
Hillsborough Community College
Brandon, FLSkills
Business Development
Negotiating & Closing
Servicing Accounts
Territory sales management
B2B sales
Project Management
Influencing & Persuading
Client Relations
Analytical Thinking
Marketing
Timeline
Rental Sales Account Manager
RING POWER CORPORATION
02.2014 - Current
Rental Operations Supervisor/Sales Coordinator
RING POWER CORPORATION
01.2004 - 02.2014
Customer Service Manager/Sales Associate
ASSURANT GROUP, FORTIS
1999 - 2004
Associate of Arts - Business Administration
Hillsborough Community College
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