Raymond De Luna

Target

12.2023 - Current

Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
Participated in regular team meetings focused on refining service strategies.
Provided comprehensive training to new staff members, fostering a culture of teamwork and professionalism within the establishment.
Boosted restaurant efficiency by streamlining food preparation processes and maintaining cleanliness standards.
Contributed ideas towards potential improvements within the restaurant''s operations based on firsthand experiences working alongside colleagues and serving guests.
Managed cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
Developed creative daily specials that showcased seasonal ingredients while maximizing profits.
Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
Proactively identified opportunities for upselling additional menu items or promotions, resulting in higher average check values per guest transaction.
Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.