Raymond Dorman
Waukegan,IL
Summary
Resourceful professional in transportation coordination, known for high productivity and efficient task completion. Specialize in operational safety, crew management, and regulatory compliance, ensuring smooth rail operations. Excel in communication, leadership, and problem-solving, contributing to effective team collaboration and customer satisfaction.
Overview
28
28
years of professional experience
Work History
Trainmaster
Northeast Illinois Regional Commuter Railroad Corp
Chicago, IL
10.2023 - Current
- Managed and coordinated the daily operation of assigned train crews, including providing direction to ensure efficient, safe, and timely movement of trains.
- Monitored crew performance and operational efficiency to ensure compliance with established rules, regulations, and safety guidelines.
- Conducted regular inspections of equipment to identify potential problems or maintenance needs.
- Investigated accidents and incidents involving personnel or equipment to determine causes and corrective actions required.
- Interpreted railway company policy and procedure manuals to ensure safety standards were met during operations.
- Assigned duties and responsibilities to crew members in a manner that maximized productivity while ensuring compliance with all applicable laws, regulations, policies, and procedures.
- Coordinated communication between various departments such as engineering, traffic control and other divisions within the railway company.
- Analyzed data from multiple sources including track conditions and weather patterns to anticipate delays or service interruptions.
- Resolved conflicts between crew members and customers through effective problem-solving techniques.
- Conducted regular meetings with train crews in order to discuss any issues or concerns related to operations.
- Provided feedback on employee performance reviews in order to identify areas needing improvement or additional training opportunities.
- Inspected switches on daily basis.
- Upheld tight deadlines for delivery of freight and arrival of passengers.
- Observed yard traffic to determine track availability to accommodate inbound and outbound traffic.
- Provided technical guidance and assistance to the train crew concerning operating rules and regulations, as well as troubleshooting locomotive system failures.
- Prepared comprehensive reports on operations activities for management review purposes.
- Developed and implemented training programs for new employees regarding operating practices, safety protocols, security measures.
- Communicated with dispatchers regarding trains' routes, timetables.
- Ensured proper coordination between train dispatchers and other railroad personnel by maintaining open lines of communication.
Conductor
Union Pacific
Chicago, IL
07.2008 - 10.2023
- Assisted passengers with boarding and alighting trains safely.
- Conducted safety inspections of train equipment prior to each trip.
- Monitored the speed, distance traveled, and time of train travel.
- Ensured compliance with all applicable railroad rules and regulations.
- Maintained communication with dispatchers and other crew members via radio or other methods.
- Prepared reports related to delays, accidents, and other incidents on board the train.
- Assisted in resolving customer complaints and ensuring passenger comfort during trips.
- Operated switches, signals, crossings, and other railway devices along the route.
- Checked tickets to ensure valid fares were paid before departure from station stops.
- Provided assistance to passengers with disabilities in boarding and alighting trains.
- Adhered to company policies regarding cargo loading and unloading procedures.
- Assisted in training new conductors on operational procedures and safety protocols.
- Verified paperwork necessary for freight shipments was accurate before departure from stations.
- Coupled air brakes and electrical connections between trains.
- Received and followed directions from train dispatchers.
- Inspected switches on daily basis.
- Upheld tight deadlines for delivery of freight and arrival of passengers.
- Announced route destinations and changes via PA systems.
- Communicated with dispatchers regarding trains' routes, timetables and cargoes.
- Verified accuracy of timekeeping instruments with engineers to depart on time.
- Collected tickets or payment from passengers and verified information before departure.
- Motivated members to provide first-rate performances by applying honed skills and experience.
Infantry Platoon Sergeant
US Army
Fairbanks, AK
08.1996 - 10.2007
- Conducted daily physical training and combat drills to ensure platoon readiness.
- Organized and maintained platoon personnel records, equipment, and supplies.
- Provided guidance and direction to junior enlisted Soldiers in the performance of their duties.
- Supervised the execution of tactical operations during field exercises and deployments.
- Ensured all assigned equipment was properly maintained and accounted for.
- Developed lesson plans on a variety of topics such as weapons proficiency, tactics, land navigation, first aid.
- Assisted with planning and executing battalion-level field training exercises.
- Monitored Soldier's morale and welfare while deployed in hostile environments.
- Coordinated logistical support for the platoon including transportation, food service, medical evacuation.
- Disciplined Soldiers in accordance with Army regulations when necessary.
- Mentored junior enlisted Soldiers on leadership principles and career development opportunities.
- Served as a liaison between higher headquarters staff officers and subordinate units within the battalion.
- Responded quickly to emergency situations requiring immediate action from the platoon.
- Evaluated personnel periodically on job performance and occupational-related strengths and weaknesses.
- Supervised, trained, cross-trained and mentored personnel assigned in various occupational specialties.
- Applied critical thinking and analysis skills to evaluate intelligence data and other variables to plan course of action.
- Exercised high levels of maturity, experience, judgment and rapid critical thought to operational environments.
- Supervised administrative duties, prepared daily routines and maintained operational records.
- Supervised and coordinated infantry unit logistics, including maintenance, transportation and supplies.
- Supervised training of foreign forces as part of internal defense efforts, strengthening knowledge, and abilities of many troops.
Education
High School Diploma -
Chapin High School
Chapin, SC06-1991
Skills
- Employee Training and Development
- Logistics Management
- Incident Investigation
- Emergency Response Coordination
- Track switching
- Excellent Communication
- Time management abilities
- Professionalism
- Detail orientation
- Multi-tasking skills
- Conflict Resolution
- Self Motivation
- Transportation reports
- Problem-solving abilities
- Critical Thinking
- Multitasking
- Continuous Improvement
- Safety conscious
- Reliability
- Rules compliance
- Problem-solving skills
- PTC Systems
- Attention to Detail
- Decision-Making
- Adaptability and Flexibility
Timeline
Trainmaster
Northeast Illinois Regional Commuter Railroad Corp
10.2023 - Current
Conductor
Union Pacific
07.2008 - 10.2023
Infantry Platoon Sergeant
US Army
08.1996 - 10.2007
High School Diploma -
Chapin High School
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