Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Raymond Eme

Raymond Eme

584 Ashby Landing Way Saint Augustine,FL

Summary

Dynamic professional with a proven track record at Lightner Museum, excelling in strategic planning and team management. Spearheaded initiatives that significantly enhanced visitor engagement and successfully secured funding through grant writing. Adept at fostering a collaborative environment while overseeing exhibition coordination and budget management, driving impactful results in cultural settings.

Overview

11
11
years of professional experience

Work History

Associate Director

Lightner Museum
Saint Augustine, FL
10.2016 - Current
  • Developed strategic initiatives to enhance visitor engagement at the museum.
  • Implemented the installation of two point-of-sale systems.
  • Oversaw staff training programs to ensure compliance with museum standards.
  • Managed grant applications and funding proposals for museum projects.
  • Facilitated board meetings and prepared materials for strategic planning sessions.
  • Moved the museum store twice.
  • Managed inventory, purchases, and overall budget for the museum store.
  • Developed training programs for existing staff members as well as new hires.
  • Participated actively in decision making processes at a high level within the organization.
  • Monitored budgeting, forecasting, planning and reporting activities for each department.
  • Managed recruitment process for new employees including conducting interviews, evaluating resumes, making job offers.

Merchandise Handler

Saint Augustine Amphitheater
San Augustine, FL
11.2014 - Current
  • Managed merchandise inventory for events at a popular cultural venue.
  • Organized product displays to enhance customer visibility and accessibility.
  • Assisted in setting up and breaking down merchandise stations during events.
  • Communicated with vendors to coordinate product deliveries and inventory needs.
  • Trained new staff on merchandise handling procedures and safety protocols.
  • Operated warehouse equipment such as forklifts, pallet jacks and hand trucks to move merchandise around the facility.
  • Participated in physical inventories as needed.
  • Settled merchandise financials for events based on individual contracts.

Manager on Duty

World Golf Hall of Fame
Saint Augustine, FL
02.2018 - 12.2019
  • Supervised daily operations and maintained high service standards at visitor center.
  • Coordinated staff schedules to ensure adequate coverage during peak hours.
  • Assisted in training new employees on customer service protocols and operational procedures.
  • Managed guest inquiries and resolved issues to enhance visitor experience.
  • Resolved customer complaints in a professional manner.
  • Trained new employees on job duties and company policies.

Education

Bachelor of Arts - English Literature

Flagler College
Saint Augustine, FL
11-2011

Skills

  • Strategic planning
  • Grant writing
  • Team management
  • Exhibition coordination
  • Budget forecasting
  • Customer engagement
  • Vendor communication
  • Event logistics
  • Inventory management
  • Staff training
  • Crisis management
  • Strategic leadership
  • Hiring and training
  • Schedule coordination
  • Financial administration
  • Human resources management
  • Budget management
  • Public speaking

Affiliations

President of the Saint Augustine Attractions Association

October 2020-present

President of the Museum Store Association Florida Chapter

May 2025-Present

Timeline

Manager on Duty

World Golf Hall of Fame
02.2018 - 12.2019

Associate Director

Lightner Museum
10.2016 - Current

Merchandise Handler

Saint Augustine Amphitheater
11.2014 - Current

Bachelor of Arts - English Literature

Flagler College

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Raymond Eme