Raymond Farlow
Philadelphia,PA
Summary
Detail-oriented Quality Control Analyst well-versed in qualitative and quantitative analysis techniques. Demonstrated knowledge of scientific principles and Area of expertise. Strong background in collecting and analyzing quality measures and making recommendations for process and quality improvements.
Overview
5
5
years of professional experience
Work History
Analysts
PNC
Philadelphia, PA
10.2019 - Current
- Executes routine and complex transactions/processes utilizing standard procedures
- Processes and/or reconciles routine and complex transactions of varying risk and financial value in accordance with established policies and procedures
- Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures
CSR (Customer Service Representative)
Prudential Bank
Philadelphia, PA
09.2018 - 07.2019
- Provides account services to customers by receiving deposits and loan payments, cashing checks,issuing savings withdrawals,selling cashier's checks, traveler's checks, and savings bonds
- Answering questions in person or on the telephone referring to other bank services
- Recording night and mail deposit
Teller
Santander
Philadelphia, PA
08.2017 - 06.2018
- Provides account services to customers by receiving deposits and loan payments, cashing checks,issuing savings withdrawals,selling cashier's checks, traveler's checks, and savings bonds
- Answering questions in person or on the telephone referring to other bank services
- Recording night and mail deposit
Education
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ParkWay West High School
Lincoln Technical Institute
Skills
- Cash Handling Customer Service Microsoft Office
Timeline
Analysts
PNC
10.2019 - Current
CSR (Customer Service Representative)
Prudential Bank
09.2018 - 07.2019
Teller
Santander
08.2017 - 06.2018
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ParkWay West High School
Lincoln Technical Institute