Raymond Ferington
Lockport,NY
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
19
19
years of professional experience
Work History
General Manager/Kitchen Manager/Cook
Penalty Box Lockport
Lockport, NY
09.2016 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Cash Handling and Daily and Monthly Reporting.
- Push Tickets and Fill orders as requested by Guests.
- Internet Marketing via Stores Facebook Pages
- Daily and Monthly Special Menus.
- Oversee the Prep List and make sure that Food Quality is always at its highest. Adjust pars and prep as needed.
Internet Sales
Ebay.com
Lockport, NY
03.2013 - Current
- Managed internet sales leads from first contact to completed sale, resolving customer issues quickly and efficiently.
- Monitored and responded to internet sales leads from company website and third party sites.
- Developed and implemented comprehensive online marketing strategies to increase internet sales. Create Sales and Special Offers to move items.
- Documented detailed reports outlining performance metrics of all internet sales and marketing initiatives.
- List, take pictures, create ads, and make listings live.
- After sale, pack up the item and ship it to the buyer's requested destination.
Real Estate Agent
HUNT Real Estate Corporation ERA
Lockport, NY
10.2020 - 10.2022
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Conducted property inspections to ensure compliance with applicable regulations and standards.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Maintained updated knowledge of local real estate markets.
- Prepared comparative market analysis to estimate properties' value.
- Managed real estate transactions from initiation to closing.
- Showed residential properties and explained features, value and benefits of available homes.
- Planned and coordinated open house events to move properties.
Real Estate Agent
Weichert Realtors- Hallmark Properties
Orlando, FL
04.2010 - 03.2012
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Conducted property inspections to ensure compliance with applicable regulations and standards.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Prepared comparative market analysis to estimate properties' value.
- Ensured all transactions followed state laws regarding real estate practices.
- Coordinated appointments to show homes to prospective buyers.
- Analyzed potential investment opportunities based on financial reports.
- Showed residential properties and explained features, value and benefits of available homes.
- Pushed through objectives, persuading clients to purchase by applying advanced sales techniques.
- Drafted contracts, purchase agreements, closing statements and leases.
- Prepared and delivered sales presentations.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
Sales Manager/Sales Associate
Hometown America LLC
Lockport, NY
01.2006 - 04.2010
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Implemented process changes designed to streamline workflow within the department.
- Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
- Maintained accurate records of all transactions between customers and company representatives.
Education
General Studies
Niagara County Community College
Sanborn, NYSkills
- Contract Negotiations
- P&L Management
- Advertising and marketing
- Service Quality Improvement
- Customer Relationship Management
- Branding
- Sales
- Customer Retention
- Quality Management
- Sales planning and implementation
Timeline
Real Estate Agent
HUNT Real Estate Corporation ERA
10.2020 - 10.2022
General Manager/Kitchen Manager/Cook
Penalty Box Lockport
09.2016 - Current
Internet Sales
Ebay.com
03.2013 - Current
Real Estate Agent
Weichert Realtors- Hallmark Properties
04.2010 - 03.2012
Sales Manager/Sales Associate
Hometown America LLC
01.2006 - 04.2010
General Studies
Niagara County Community College
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