Raymond Gil

• Improved staff performance through regular training sessions and skill assessments.
• Scheduled [Number] lifeguards to provide adequate coverage of pool areas during operating hours.
• Promoted teamwork among staff members, leading to improved morale and enhanced job performance.
• Maintained a clean and safe facility by conducting daily inspections and addressing maintenance issues promptly.
• maintained composure with aggravated guest.
• resolving guests problems buy answering questions, compromising, and or finding a solution.

Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.

• Answer inbound calls per day and directed to designated individuals or departments

• Addressed customer service inquiries quickly and accurately

• Documented conversations with customers to track requests. problems and solutions