RAYMOND GILMORE
Victorville,CA
Summary
Program analysis professional with strong skills in data evaluation, project management, and process improvement. Proven track record in driving results through effective collaboration and adaptability to evolving requirements. Expertise in leveraging analytical tools, operational security, problem-solving, and stakeholder communication to deliver impactful solutions. Known for reliability, strategic thinking, and focus on achieving organizational goals.
Overview
16
16
years of professional experience
Work History
Operations Auditor
Hampton Inn and Suites
09.2018 - 05.2020
- Provide operation oversight of daily sales and tracking by comparing past and present transactions
- Organize weekly plans to increase sales while providing continuous guest satisfaction
- Secure the facility to ensure safety for over 100 guests, nightly
Program Analyst- Office of Training and Development (OTD), Band-H
United States Department of Homeland Security
08.2004 - 12.2017
- Aided in inquiries from internal and external stakeholders regarding TSA Leadership Programs
- Secured funding from partner Universities to develop Associate Degree Programs for active TSA employees to provide opportunities for furthering education
- Developed online training curriculum and information materials to assist field officers in job knowledge retention and practical application of job requirements
Crisis Management Specialist- Office of Security Operations (OSO), Band G
United States Department of Homeland Security
08.2004 - 12.2017
- Led Critical Incident Management Group (CIMG) that oversaw the 2017 Presidential Inauguration
- Oversaw the communications operation from TSA which deployed 400 TSA officers to assist the secret service with screening individuals attending the Inauguration
Program Analyst- Office of Security Operations, Band-G
United States Department of Homeland Security
08.2004 - 12.2017
- Program Lead for overhauling medications used in the event of a bio-terror attack
- Monitored and updated specific program budgets in order to lead program rollouts in airports nationwide
- Developed Excel database to track Known Suspected Terrorists, traveling within the CONUS (Continental United States), and known associates to brief to TSA Director
- Developed procedures that assisted in the implementation of Insider Threat Screening allowing for employee knowledge of potential threats in the airport setting
Supervisory Behavior Detection Officer, BWI Airport, Band G
United States Department of Homeland Security
08.2004 - 12.2017
- Created policy and procedures for the Behavior Detection Program Office for over 400 airports
- Developed instructor led tests, training curriculum and job knowledge assessments
- Provided instructor led training, nationwide for over 1,000 TSA employees to reflect imperative and current government required training for Behavior Detection Officers
Education
Bachelors of Arts - Business Administration Management
Morehouse College
Atlanta05-2026
Skills
- Microsoft Word
- Excel
- PowerPoint
- WordPerfect
- Team Leadership
- Staff Training
- Strategic Planning
- Budgeting
- Counter-Intelligence
- Time management
- Critical thinking
- Clear communication
- Team collaboration
Timeline
Operations Auditor
Hampton Inn and Suites
09.2018 - 05.2020
Program Analyst- Office of Training and Development (OTD), Band-H
United States Department of Homeland Security
08.2004 - 12.2017
Crisis Management Specialist- Office of Security Operations (OSO), Band G
United States Department of Homeland Security
08.2004 - 12.2017
Program Analyst- Office of Security Operations, Band-G
United States Department of Homeland Security
08.2004 - 12.2017
Supervisory Behavior Detection Officer, BWI Airport, Band G
United States Department of Homeland Security
08.2004 - 12.2017
Bachelors of Arts - Business Administration Management
Morehouse College
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