Summary
Overview
Work History
Education
Skills
Additionalinformation - Skillhighlights
Personal Information
Languages
Timeline

Ray Graham Jr

Fresno,CA

Summary

Experienced administrative professional with over 10 years of expertise in managing busy management offices and providing exceptional customer service to diverse populations. Adept at multitasking and maintaining a high level of focus in fast-paced environments. Proven track record of effectively coordinating administrative tasks, streamlining processes, and ensuring efficient operations. Committed to delivering top-notch support and contributing to the success of the organization.

Overview

8
8
years of professional experience

Work History

Leasing Consultant

Afton Properties Inc
11.2021 - 01.2025


  • Connected people to community through effective leasing with on going thought multiple sites via/ remotely and in person
  • I also show off our community by prioritizing and maintaining accurate and in-depth knowledge of all aspects of the property and market
  • Completed leases form or agreement and collects rental deposits
  • Support maintenance operations by partnering with your Maintenance team to provide a sparkling product through preventive maintenance, timely and efficient repairs, and a highly organized makeready process and vendors
  • Very Responsible for insuring the 'model' apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner and per Covid restrictions in places by the company
  • Thorough knowledge of lease terms, specifications and all community policies
  • Drive the community to continued operational success by proposing income-producing opportunities such as competitive pricing and value-add community enhancements
  • Knowledgeable of required telephone and sales techniques
  • Fully informed of current rental rates, sizes, locations and all amenities of property
  • Responsible to play an active role in the renewal process
  • Responsible for reporting unusual or extraordinary circumstances regarding the property or residents
  • Responsible for maintaining a professional appearance and attitude at all times
  • Responsible for seeking educational opportunities and self-improvement for personal growth and development
  • I was Responsible for assisting Assistant Manager in collection of delinquent rents as well


Direct services aide

Community Catalysts Of California
07.2017 - 02.2021
  • Provide supervision and guidance for residents during skills building activities
  • Develop and implement individual treatment plans for residents
  • Assist with daily living activities, including preparing meals and assisting with personal hygiene
  • Develop a rapport with residents and cultivate a safe and supportive relationship
  • Update resident case notes on a daily basis
  • Ensure an appropriate staff-to-client ratio at all times
  • Personal Hygiene, Chores/errands: cooking/cleaning/shopping
  • Providing support for health management
  • Fostering and creating budgeting skills

Financial Records Assistant

Arbor lodging/ dba PICCADILLY inn Airport
08.2017 - 11.2020
  • On a daily basis, summarizes and compiles information for the hotel's financial records
  • Tracks room revenue, occupancy percentages, and other front office operating statistics
  • Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day
  • Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier

Education

Diploma - Medical Office Administration

Institute of Technology, Clovis, CA
01.2010

HIGH SCHOOL DIPLOMA - General Studies

Roosevelt High School, Fresno, CA
01.2001

Skills

  • Records Management
  • MS Office
  • Knowledge Of Medical Terminology
  • Hipaa Compliance
  • Resourceful
  • Receptionist
  • Multi-Line Phone System
  • Medical Records
  • Verbal Communication
  • Team Player
  • Auditing
  • Office Administration
  • Medical Office Experience
  • Patient Care
  • Statistics
  • Property Management
  • Epic
  • ICD-10
  • EMR Systems
  • Insurance Verification
  • Cash handling
  • Customer service
  • OneSite
  • Property leasing
  • Section 8
  • Fair housing regulations
  • Building rapport
  • Fair housing policies
  • Lease agreements
  • File management
  • CRM software
  • Phone and email etiquette
  • Leasing and sales
  • Application processing
  • Telephone and email etiquette
  • Property tours
  • Unit inspection
  • Lease oversight
  • Lease renewals
  • Creative problem solving
  • Leasing terms and specifications
  • Closing techniques
  • Property management
  • Property inspections

Additionalinformation - Skillhighlights

  • Records management
  • Professional Office support (Phones, faxing, filing)
  • Hospital Inpatient and outpatient records
  • Excellent verbal communication
  • Patient chart auditing ability
  • Knowledge of HMOs, Medicare and Medi-Cal
  • Resourceful and reliable worker
  • Electronic Medical Records (EMR) software
  • Close attention to detail
  • HIPAA Compliance
  • Adept/multi-tasker
  • Team player with positive attitude
  • CPR certification

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Languages

Spanish
Professional Working

Timeline

Leasing Consultant - Afton Properties Inc
11.2021 - 01.2025
Financial Records Assistant - Arbor lodging/ dba PICCADILLY inn Airport
08.2017 - 11.2020
Direct services aide - Community Catalysts Of California
07.2017 - 02.2021
Roosevelt High School - HIGH SCHOOL DIPLOMA, General Studies
Institute of Technology - Diploma, Medical Office Administration

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Ray Graham Jr