Summary
Overview
Work History
Education
Skills
References
Militaryexperience
Timeline
Generic

Raymond Greig

Gardner,KS

Summary

Accomplished Engineer with a proven track record at each employer. Engineer enhanced operational efficiency by leading the development of automation tools like EMAT, saving over 2150 hours of manual work. Knowledgeable in RPA, SQL, VBA PowerShell, HTML, CSS and Python, with exceptional problem-solving and teamwork skills, significantly reducing project cycle times.

Overview

26
26
years of professional experience

Work History

Integration Engineer IV

Ericsson
03.2020 - 10.2024
  • Spear headed the development, planning, design, testing, and rollout of the Ericsson Microwave Automation Tool (EMAT), which centralized microwave processes for Transport & Access Services, reducing cycle times and costs
  • Created automation to load to customer application 5500+ configuration files for customer documentation, saving 650 hours of manual user work
  • Built automation to create over 3000 Transportation Engineering Documents, saving 1500 hours of manual user work
  • Collaborated with cross-functional teams to automate configuration file creation for microwave equipment
  • Supported automation application on the COX Network and developed Robotic Process Automation (RPA) using Softomotive software, SQL, VBA, JavaScript, Python, PowerShell, HTML, and CSS
  • Designed automations to streamline and eliminate manual processes in business operations

Network Engineer V

Ericsson
03.2017 - 03.2020
  • Developed and deployed RPA using Process Robot/WinAutomation to automate business procedures, including detailed analysis of tasks, data, and process documentation
  • Worked closely with business process experts to enhance RPA performance and efficiency

Network Engineer III

Ericsson
03.2010 - 03.2017
  • Acted as a subject matter expert for 911 engineering, troubleshooting, and ensuring compliance with regulatory requirements for wireless switch infrastructure
  • Provided daily support to an 8-14-person team focused on processing 911-related projects, including testing, troubleshooting, and resolving issues with trunk installations, call routing, and data monitoring

911 Manager

Ericsson
09.2003 - 03.2010
  • Managed a team of 8-14 engineers/analysts/project managers and 5 contractors, ensuring 911 requirements were provisioned within the Sprint network while adhering to legal, regulatory, and scheduling constraints
  • Awarded the 2004 Sprint Annual Excellence Award for outstanding performance that reduced average installation from 90 days to 33 days

Principal Engineer/Manager

Sprint
01.2003 - 09.2003
  • Led a 16-person team resolving synchronization issues between customer provisioning system and billing systems
  • Collaborated with IT teams to automate the resolution of synchronization problems, improving operational efficiency and eliminating manual work

Senior Engineer/Principal Engineer Acting Manager

Sprint
06.2001 - 12.2002
  • Led a team of 8-12 personnel to resolve complex customer issues, interfacing with internal and external teams to deliver efficient solutions
  • Applied problem-solving and analytical skills in troubleshooting and resolving complex network processes

Network Engineer/NE III Team Lead

Sprint PCS
10.1999 - 06.2001
  • Led 3 teams of 2-4 personnel each to acquire, implement, test, and maintain numbering resources for Sprint PCS
  • Assisted in network planning and engineering, providing expertise in LEC/IXC networks, tariffs, and design topology

Network Engineer Regulatory

Sprint PCS
06.1999 - 10.1999
  • Represented Sprint PCS in Regulatory Affairs, using negotiation skills to align industry representatives with Sprint's strategies
  • Monitored and analyzed regulatory guidelines related to numbering to support Sprint’s consumer growth projections

Associate Engineer

Sprint PCS
12.1998 - 06.1999
  • Collected and assessed marketing, local calling area, and network element data
  • Assisted in developing and implementing moderately complex network plans with senior engineers

Network Analyst

Aerotek Telecommunications (Sprint PCS)
07.1998 - 12.1998
  • Defined and designed a system for building telecom facilities and equipment management tool
  • Coordinated the national implementation of projects, working with field operations and implementation teams

Education

Artificial Intelligence Critical Skills Introductory -

MANA Networks
01.2023

BCSS Automation Fundamental Level -

01.2022

Machine Learning Fundamentals -

01.2022

AI/ML Foundations Critical Skills -

MANA Networks
01.2022

AI/ML Technical Critical Skills -

MANA Networks
01.2022

Electronics

Northwest Kansas Technical College
Goodland, KS
08-1986

Understanding SS7, AIN, LNP, Motorola EMX-5000 Overview -

ADDS Inventory Management and Designer Training -

OS1222/OS1223

Persuasive Communications/Sales/Management -

U.S. Navy Recruiting Academy

Leadership and Management of Personnel -

Navy Leadership and Development Academy

Maintenance and Repair of Shipboard Electronic Systems -

Navy Electronics Technician School

Skills

  • Strong problem-solving skills
  • Teamwork and collaboration
  • Process improvement
  • Scripting development
  • Business process automation
  • Robotic Process Automation (RPA)
  • SQL, VBA, JavaScript, Python, PowerShell, HTML, and CSS
  • Requirements analysis
  • Data transformation
  • Data Structure Mapping
  • Integration testing
  • Time management abilities
  • Verbal and written communication

References

  • Tim Kelley, (913) 461-9278
  • Jeff Williams, (913) 908-5181
  • Eric Habimana, (972) 567-8428

Militaryexperience

U.S. Navy, 01/01/87, 12/31/98, Navy Recruiter, 01/01/95, 12/31/98, Managed a 1,500-square-mile area, leveraging persuasive communication to build rapport and recruit personnel for the U.S. Navy., Supervisor, LaMoure County LST-1194, 01/01/93, 12/31/95, Led and coordinated a team of 11 personnel, analyzing and disseminating intelligence data for ship operations and aircraft movements., Electronic Tech/Supervisor, USS Merrimack AO-179, 01/01/89, 12/31/93, Led a team of 6 techs to maintain and repair electronic equipment., Served as Quality Control Supervisor during ship modifications., Boot Camp and Military Schools, 01/01/87, 12/31/89

Timeline

Integration Engineer IV

Ericsson
03.2020 - 10.2024

Network Engineer V

Ericsson
03.2017 - 03.2020

Network Engineer III

Ericsson
03.2010 - 03.2017

911 Manager

Ericsson
09.2003 - 03.2010

Principal Engineer/Manager

Sprint
01.2003 - 09.2003

Senior Engineer/Principal Engineer Acting Manager

Sprint
06.2001 - 12.2002

Network Engineer/NE III Team Lead

Sprint PCS
10.1999 - 06.2001

Network Engineer Regulatory

Sprint PCS
06.1999 - 10.1999

Associate Engineer

Sprint PCS
12.1998 - 06.1999

Network Analyst

Aerotek Telecommunications (Sprint PCS)
07.1998 - 12.1998

Artificial Intelligence Critical Skills Introductory -

MANA Networks

BCSS Automation Fundamental Level -

Machine Learning Fundamentals -

AI/ML Foundations Critical Skills -

MANA Networks

AI/ML Technical Critical Skills -

MANA Networks

Electronics

Northwest Kansas Technical College

Understanding SS7, AIN, LNP, Motorola EMX-5000 Overview -

ADDS Inventory Management and Designer Training -

OS1222/OS1223

Persuasive Communications/Sales/Management -

U.S. Navy Recruiting Academy

Leadership and Management of Personnel -

Navy Leadership and Development Academy

Maintenance and Repair of Shipboard Electronic Systems -

Navy Electronics Technician School

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