Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Raymond Hennick

Pensacola,FL

Summary

Dynamic leader with a proven track record at IGOTCARS, adept in operations management and team leadership. Excelled in fostering client relationships and enhancing team productivity by over 30%. Skilled in problem resolution and training development, ensuring long-term organizational growth and high customer satisfaction. I took a dealership at 40 cars on the lot to over 130 cars on the lot Tripling sales .

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager

IGOTCARS
12.2020 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability, which included F&I Products.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Real Estate Sales Trainer

TEAM Sandy Blanton TSB
11.2018 - 12.2020
  • Established clear expectations for desired outcomes at the onset of each course module or workshop session.
  • Assessed training program effectiveness on regular basis and improved upon deficient areas.
  • Managed recruitment, training and development for highly effective sales team.
  • Developed and led group training courses to align with corporate sales and service goals.
  • Designed and implemented sales training program and documentation.

Production Manager

Hitachi Automotive Systems Americas
01.2017 - 10.2019
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.

Education

No Degree - Business Management

Penn Foster College
Scottsdale, AZ

High School Diploma -

Booker T Washington
Pensacola, FL
05-2017

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Time management
  • Training and coaching
  • Team leadership
  • Customer relations
  • Training and development
  • Relationship building

Accomplishments

  • Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Supervised team of 14 staff members.
  • Documented and resolved staff issues which led to a more efficient team .

Certification

  • Google Analytics Individual Qualification – Google.
  • Real Estate Broker License – [State] Real Estate Commission.
  • Salesforce Administrator Credential – Salesforce.
  • Microsoft Certified, Dynamics 365 Fundamentals – Microsoft.

Timeline

General Manager

IGOTCARS
12.2020 - Current

Real Estate Sales Trainer

TEAM Sandy Blanton TSB
11.2018 - 12.2020

Production Manager

Hitachi Automotive Systems Americas
01.2017 - 10.2019

No Degree - Business Management

Penn Foster College

High School Diploma -

Booker T Washington

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Raymond Hennick