Summary
Overview
Work History
Education
Skills
Humanitarian & Customer service award
Timeline

Raymond Hester

Las Vegas

Summary

Dedicated truck driver with a strong work ethic and a clean driving record at FedEx Freight. Expert in safe driving practices and proactive communication, achieving zero accidents while enhancing customer satisfaction. Skilled in route optimization and vehicle maintenance, contributing to efficient logistics and timely deliveries.

Overview

19
19
years of professional experience

Work History

Truck Driver

FEDEX FREIGHT
11.2005 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
  • Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
  • Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
  • Contributed to culture of safety, participating actively in safety meetings and trainings.
  • Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
  • Supported new drivers by sharing best practices and insights gained from experience on road.
  • Reduced downtime by promptly reporting and addressing maintenance issues.
  • Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
  • Fostered supportive environment among driving team, leading by example and offering help when needed.
  • Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
  • Strengthened relationships with clients by providing exceptional service and timely communication.
  • Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Inspected load security and checked for damages.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Completed routine maintenance on truck to keep in working order.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Collaborated with team members to streamline processes and improve overall efficiency.
  • Improved fuel efficiency, adopting eco-friendly driving practices.
  • Enhanced team morale with positive attitude and strong work ethic during long hauls.
  • Reduced fuel consumption by implementing efficient driving routes.

Education

High School Diploma -

River City Senior High School, West Sacramento, CA
06-1984

Skills

  • Safe driving
  • Strong work ethic
  • Self-motivation and discipline
  • Safe driving practices

Humanitarian & Customer service award

Humanitarian award: Pulled over for a stranger who had blown an engine & was stranded in the desert & in the middle of know were. I went back after my shift had ended & pulled his bumper pull trailer into a safe Hotel in town. The customer wrote to FEDEX's cooperate offices and I was flown to Memphis for an awards ceremony were I was presented this award by the Vise president Mr Vance.                                        


           Customer service award: I took the time to unload a delicate piece of equipment off of my liftgate & cater to a customer who was in a bind. He also called my corporate offices & I once more was rewarded by our Vice President Mr Vance.

Timeline

Truck Driver - FEDEX FREIGHT
11.2005 - Current
River City Senior High School - High School Diploma,

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