Raymond Hintz
Federal maintenance worker
Vacaville,CA
Summary
Analytical Facilities Maintenance Mechanic 25 years of experience keeping industrial facilities and machines in top condition to support achievement of business goals and objectives. Natural and trained problem solver with innate understanding of how things work. Proficient in HVAC, plumbing, electrical and machinery and always eager to master new technologies. Safety-oriented Maintenance Worker offering 25 years of troubleshooting and repair expertise. Dedicated and reliable with skills in problem solving, general plumbing and electrical work. Team-oriented with commitment to completing tasks on-time and under budget. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
26
26
years of professional experience
50
50
Certification
Work History
Facilities Maintenance Worker
Federal bureau of Prison, FCI Dublin 53.36 Hourly
Dublin, CA
07.2006 - Current
- Maintained records of preventive maintenance procedures performed on machines and equipment.
- Operated power tools such as drills and saws to perform necessary repairs.
- Assisted in the installation of new mechanical systems including heating and cooling units and pumps.
- Checked and adjusted thermostats, humidistats, and pressure switches to ensure proper functioning of HVAC systems.
- Inspected buildings' structures to determine the need for repairs or renovations.
- Cleaned and maintained all equipment used in facility maintenance operations.
- Performed minor electrical repairs such as replacing fuses, light bulbs, and outlets.
- Repaired broken windows, doors, walls, roofs, and other building components.
- Installed new plumbing fixtures such as sinks, toilets, showers, tubs, valves.
- Replaced air filters for air conditioning units regularly according to schedule.
- Conducted routine checks of fire alarm system components to ensure they are working properly.
- Responded quickly to emergency repair requests from tenants or visitors at the facility.
- Ensured that all safety protocols were followed when performing maintenance tasks.
- Painted interior and exterior surfaces of buildings using brushes or sprayers.
- Fixed structural defects such as cracks in walls or ceilings using plaster or cement mix.
- Adjusted control mechanisms such as valves, regulators to make sure they are operating correctly.
- Used ladders or scaffolding to access hard-to-reach areas during maintenance tasks.
- Performed regular tests on backup generators to ensure they would be ready for use in an emergency situation.
- Monitored water levels in tanks for boilers and cooling towers daily to maintain optimal performance levels.
- Coordinated with contractors hired for major repairs to ensure work is completed within specified time frames.
- Performed building and equipment maintenance and repairs by doing heating, ventilation, air conditioning, carpentry, plumbing, electrical, vehicular and machinery work.
- Inspected facilities and proactively detected and diagnosed potential or actual maintenance or repair needs by listening, looking and using precision measuring and testing instruments.
- Recorded facilities work in official logs and meticulously tracked and followed recommended maintenance schedules to keep company operating smoothly and meeting customer needs.
- Managed replacement parts inventory using electronic tracking system to pinpoint current parts levels, flag shortages and initiate reordering promptly to avoid production interruptions.
- Rebuilt machinery per manufacturers' designs and retrofitted and upgraded machinery per in-house design to improve equipment reliability or performance and optimize production.
- Trained company teams to recognize and report serious or dangerous mechanical and electrical problems immediately and to perform basic maintenance without need for mechanic.
- Repaired machines, equipment or structures using tools or equipment.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
- Implemented troubleshooting techniques to resolve issue.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Adjusted devices or control instruments using hand tools, levels or straightedges.
- Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Recorded type and cost of maintenance or repair work.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Maintained or repaired specialized equipment or machinery.
- Planned and laid out repair work using diagrams, drawings or schematic diagrams.
- Assembled, installed or repaired electrical or electronic components and pipe systems.
- Estimated costs to repair machinery, equipment or building structures.
- Performed routine maintenance by inspecting drives, motors or belts.
- Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
- Aligned and balanced new equipment after installation.
- Designed equipment to aid repair or maintenance of machines, mechanical equipment or building structures.
- Identified issues, analyzed information and provided solutions to problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- effectively lead a crew of 60 plus
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
CEO
RHINTZ construction 155,000 Annually
Vacaville, CA
1998.01 - 2006.07
- Gained strong leadership skills by managing projects from start to finish.
- Applied effective time management techniques to meet tight deadlines.
- Excellent communication skills, both verbal and written.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Identified issues, analyzed information and provided solutions to problems.
- Proven ability to develop and implement creative solutions to complex problems.
- Delivered services to customer locations within specific timeframes.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked well in a team setting, providing support and guidance.
- Demonstrated leadership skills in managing projects from concept to completion.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed strong communication and organizational skills through working on group projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Incorporated multiple types of teaching strategies into classroom.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Handled customer inquiries and suggestions courteously and professionally.
- Processed customer service orders promptly to increase customer satisfaction.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Tracked customer service cases and updated service software with customer information.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Cross-trained and provided backup support for organizational leadership.
- Trained new personnel regarding company operations, policies and services.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Sought ways to improve processes and services provided.
- Increased efficiency and team productivity by promoting operational best practices.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Promptly responded to inquiries and requests from prospective customers.
- Investigated and resolved accounting, service and delivery concerns.
- Investigated and resolved customer inquiries and complaints quickly.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Developed and updated databases to handle customer data.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Implemented and developed customer service training processes.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Managed timely and effective replacement of damaged or missing products.
- Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Education
Bachelor of Science - Business Admin Management, Project Management
University of Phoenix
Suisun, CA07-2015
Skills
- Elevator Maintenance
- Pest Control
- Welding Techniques
- HVAC Maintenance
- Production Support
- Cleaning
- Truck Unloading
- Inventory Stocking
- Work Site Maintenance
- Equipment Maintenance
- Production Assistance
- Restocking Skills
- Supply Management
- Safety and Compliance
- Customer Relations
- Heavy Machinery Operation
- Materials Loading
- Maintenance Understanding
- Preventive Maintenance
- Creativity and Innovation
- Crew Support
- Traffic Control
- Budgeting and Finance
- Resource Management
- Loading and Unloading Procedures
- Equipment Operation
- Managed Government Vehicle Fleet
- Security Management
- Procurement Management
- Staff Development
- Workplace Safety
- Emergency Preparedness
- Operational Efficiency
- Space Planning
- Technical Knowledge
- Asset Management
- Building Maintenance
- Cost-Reduction Strategies
- Employee Supervision and Task Delegation
- Cost-Reduction Methods
- Planning and Scheduling
- Supplier Contracts Management
- Equipment Installations and Maintenance
- Performance Assessments
- Operations Oversight
- Operational Efficiency and Safety
- Service Planning and Scheduling
- Performance Evaluation
- Employee Hiring
- Personnel Oversight
- Presentation
- Database Maintenance
- Strategic Planning
- Space Utilization
- Grounds Management
- Budget Administration
- Performance Evaluations
- Design Coordination
- Stakeholder Communication
- Value Engineering
- Construction Management
- Project Scheduling
- First-Aid and CPR
- Structural Welding
- Shielded Metal Arc Welding
- Gas Metal Arc Welding
- Material Selection
- Cost Estimation
- Non-Destructive Testing
- Scheduling and Planning
- Pipe Welding
- Teamwork and Communication
- Welding Safety
- Risk Management
- Specifications Conformance
- Labor Costing
- Procedure Planning
- Cross-Functional Collaboration
- Multi-Project Coordination
- Supply Ordering
- Assignment Delegation
- Decision-Making
- Safe Operating Procedures
- Worker Supervision
- Site Measuring and Marking
- Hand and Power Tool Operation
- Employee Training
- Team Leadership
- Production Optimization
- Work Monitoring
- Blueprint Reading
- Equipment Safety Verification
- Schedule Determination
- Fall Protection
- Team Building
- Dependable and Hardworking
- Excellent Communication
- Goal Setting
- Time Management
- Site Inspection
- Attention to Detail
- Time Management Abilities
- Task Prioritization
- Field Inspection
- Presentation Skills
- Materials Estimating
- Heavy Equipment Operations
- Word Processing
- Team Collaboration
- Safety Oversight
- Analytical Skills
- Basic Mathematics
- Worker Training
- Written Communication
- Following Instructions
- Job Site Management
- Problem-Solving
- Interpersonal Skills
- CAD Software
- Organizational Skills
- Professionalism
- Risk Mitigation
- Forklift Operation
- Video Conferencing
- OSHA Compliance
- Quality Assurance
- Materials Estimation
- Facilities Maintenance
- Interpersonal Communication
- Adaptability
- Precise Mechanical Control
- Commercial Construction Experience
- Site Safety
- Self Motivation
- Property Damage Assessment
- Effective Communication
- Lockout and Tagout
- Multitasking
- Preventive Equipment Maintenance
- Professional Demeanor
- Problem-Solving Abilities
- Business Management
- Scaffolding Set up
- Job Planning
- Project Management
- Repair Coordination
- Cost Control
- Adaptability and Flexibility
- Teamwork and Collaboration
- Subcontractor Management
- Inventory Management
- Problem-Solving Aptitude
- Reliability
- Site Maintenance
- Supply Requisition
- Construction Safety
- Employee Motivation
- Mechanical Aptitude
- Heavy Lifting
- Employee Management
- Equipment Repair
- Self Control and Integrity
- Stress Tolerance
- Relationship Building
- Schedule Oversight
- Resource Allocation
- Active Listening
- Continuous Improvement
- Methodology Enhancement
- Physical Strength and Stamina
- Analytical Thinking
- Maintenance Procedures
- Parts Lubrication
- Materials Movement
- Equipment Logs
- Hydraulic Lifts
- Interpreting Maps and Instructions
- Pre-Operational Equipment Inspections
- Safety Procedures
- Safe Equipment Operation
- Crane Operation
- Heavy Equipment Operation
- Repair and Maintenance
- Safety Compliance
- Good Judgement
- Valid Driver's License
- Construction Equipment Operation
- Safety Program Understanding
- Moving and Leveling Dirt
- Road Construction
- Lever Controls
- Roadway Grading
- Bulldozer Operation
- Trench Work
- Crane Operations
- Clean Driving Record
- Effective Communication Skills
- Maintenance Duties
- Ground Disturbance Oversight
- Construction Background
- First Aid Training
- Heavy Equipment Operator
- Base Stabilization
- Safety Regulation Compliance
- Loader Operation
- Following Directions
- Inclement Working Conditions
- Hazardous Materials Handling
- Debris Removal
- Daily Vehicle Assessments
- Asphalt Paving
- Communicating Job Status
- Backhoe Operation
- Material Handling Equipment
- Site Prep
- HVAC Repair
- Fixture Installation
- Building Upkeep
- Fixtures
- Minor Repairs
- Lawn Mowing
- Carpentry
- Appliance Maintenance
- Electrical Troubleshooting
- Event Preparation
- Grounds Maintenance
- Plumbing
- System Testing
- Electrical Systems
- Painting
- Plumbing Repairs
- Snow Removal
- Flooring Installation
- Special Events
- Scaffolding
- Drywall Repair
- Work Order Management
- Tree Pruning
- Operational Systems
- Gathering Requirements
- Requirements Gathering
- Client Communications
- Scope Management
- Multi-Tasking Skills
- Employee Coaching
- Client Relations
- Risk Analysis
- Root Cause Analysis
- Requirements Analysis
- Cost Management
- Leadership Skills
- Purchasing and Procurement
- Worksite Safety
- Agile Development
- Project Documentation
- Quality Control
- Industry Expertise
- Team Motivation
- Stakeholder Management
- Project Development
- Efficient Work Breakdown Structure
- Project Coordination
- Project Planning
- Mentoring
- Task Delegation
- Meeting Facilitation
- Report Writing
- Process Improvement
- Project Feedback Data
- Budget Mastery
- Organization Skills
- Concrete Estimation
- Processes and Procedures
- Site Safety Coordinator
- Safety Protocol
- Performance Improvements
- HVAC Systems
- Staff Management
- Contract Negotiation Expertise
- Presentations
- Expense Reports
- Business Process Re-Engineering
- Forecasting
- Multi-Unit Operations Management
- Programming Languages
- Coaching and Mentoring
- Staff Training and Mentoring
- Project Scope
- Permit Processing
- Budget Control
- Customer Relations Specialist
- Project Scope Analysis
- Data Review
- Building Codes and Regulations
- Quality Assurance and Control
- Cost Reduction and Containment
- Project Tracking
- Logistics Management
- Baseline Schedules Creation
- Data Analysis
- Technical Support
- Vendor Sourcing
- Schedule Management
- Inventory Control
- Workforce Training
- Systems Implementation
- Contract Management
- Document Management
- Compliance Monitoring
- Financial Administration
- Work Flow Planning
- Productivity Improvement
- Procedure Development
- Vehicle maintenance and repair
- Fleet maintenance
Affiliations
- family
- fishing
- dirt bike riding
- boating
- hunting
Accomplishments
- Achieved outstanding results by completing high dollar projects with accuracy and efficiency.
- Supervised team of 60 staff members.
- Documented and resolved contractual issues which led to completing jobs on time or under budget.
- MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
- Collaborated with team of 60 in the development of HVAC installations.
- Collaborated with team of 60 in the development of fire alarm systems.
- Collaborated with team of 10 in the development of institutional dish machines.
- Collaborated with team of 10 in the development of 60' pedestrian bridge. on time under budget.
- Resolved product issue through consumer testing.
- Achieved outstanding results through effectively helping with multiple 3' trenches.
- Achieved outstanding results through effectively helping with build an softball field.
- Contract Negotiation - Signed and negotiated the contract for two major clients for 250,000 or more.
- Collaborated with team of 10 in the development of remodeling staff training center to a commercial kitchen.
- Helped implement a weekly domestic violence program for inmates.
- Doubled plant output by completing process hazard analysis and coordinating equipment procurement and operator training.
- Ensured products met requirements for Design for Manufacturing (DFM).
- Creative Problem Solving: - Resolved product issue through consumer testing.
- Protective Services - Applied safety procedures and policies as outlined in Department Safety Manual.
- Process Improvement - Created new departmental procedures manual. Assessed organizational training needs.
- Project Development - Collaborated with team of 20 in the development of 150,000 concrete project.
- Project Development - Collaborated with team of 10 in the development of 350,000 institutional macerator.
- Project Development - Collaborated with team of 10 in the development of institutional grease trap 200,000.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Created Bills of Materials (BOM) and certifications.
- Fabricated precision custom products and completed technical welding.
- Received outstanding quality award for technical expertise in welding.
- Certified as welding trainer
- Mentored and directed 15 team members on a large scale electrical installation project for the Bureau.
- Designed an analog circuit board and calibration fixture to automate calibration and performance verification processes.
- Recruited and trained 60 new staff members in effective security measures and guard techniques.
- Performed comprehensive investigations of security breaches and implemented appropriate solutions.
- Created daily database reports to identify and mediate potential vulnerabilities.
Certification
- CLC222 Contracting officers representative (COR)
- CLC046 DoD sustainable procurement program
- CLM31 improved statements of work
- FAC43 Ethics and Procurement integrity for the AWF
- FAC 074: Critical Decision Making in Identifying and Pursuing the Best Solution through Contracting
- Level Up Your Remote Team Experience
- FAC-COR Level 3
- FAC 098: Contract Innovation Exploration
- CDEV - Cross Development
- Instructor Skills, Local -BOP Training - current
- Correctional Services, Job Specialty -BOP Training - current
- Self-Contained Breathing Apparatus (SCBA) & Fit-Test Refresher Training - Current
- Accessibility and Section 508 Awareness (Skillsoft) Training - current
- CLC 046: DOD Sustainable Procurement Program Training - Current
- Weapons of Mass Destruction (WMD) Training - current
- Less-Than-Lethal Munitions Training - current
- .68 Caliber OC Launcher Training - current
- Self Defense, Annual Training Training - current
- Prisoner Transportation, Basic, Armed, Requalification Training - current
- Ethics / Standards of Conduct, Annual Refresher Training - current
- Key Control -BOP Training - current
- Mold Awareness Training - current
- Trauma Informed Correctional Care, Annual Refresher Training - current
- BOP Records Management Training Training - current
- UFMS Overview Training - current
- UFMS - Credit Card Holder and Approver Training - current
- CDEV - Program Review (Cross Dvlp) -BOP Training - current
- Emotionally Intelligent Leadership -GOV Training - current
- Reporting Wrongdoing: Whistleblowers and their Rights and Protections -GOV Training - current
- Continuity of Operations (COOP) Training - current
- Report Writing -BOP Training - current
- Ethics / Standards of Conduct, Annual Refresher Training - current
- Incident Command Systems -BOP Training - current
- Cardio Pulmonary Resuscitation/Automatic External Defibrillator (CPR/AED) Certification Training - current
- De-escalation - Basic Training Training - current
- Firearms, All Weapons, Annual Certification Training - annual
- Managing Accounts, Vendors, & Inventory in QuickBooks Desktop Pro 2020 Training - current
- Correctional Professionalism Training - current
- Federal Law Enforcement Agency Anti-Discrimination Training Training - current
- Liquefied Petroleum Gas (LPG) Training - current
- Emergencies and Disasters Impact: Components of an Emergency Action Plan Training - current
- Emergencies and Disasters Impact: Preparing for Evacuations Training - current
- Approaching and Rendering Safe an Unmanned Aircraft (UAS/Drone) -BXX Training - current
- Emergencies and Disasters Impact: Natural Disasters Training - current
- Focusing on the Bottom Line as an Employee Training - current
- CISSP 2018: Site and Facility Security Controls Training - current
- Leadership Toolkit: Facilitating a Workshop Training - current
- Personal Protective Equipment Impact: Maintenance and Storage Training - current
- PPE: Eye and Face Protection Training - current
- Human Trafficking - Stopping the Cycle Training - current
- Domestic Violence, Sexual Assault, and Stalking in the Workplace -GXX Training - current
- BOP Records Management Training Training - current
- FOIA for Federal Employees Training - current
- Children of Incarcerated Parents -BOP Training - current
- LEGAL - Procurement Integrity (Skillset) Training - current
- Procurement Integrity Training - current
- Accessibility and Section 508 Awareness Training - current
- Accessibility and WCAG Compliance Training - current
- Federal Government Purchase Card: Cardholder -BOP Training - current
Timeline
Facilities Maintenance Worker
Federal bureau of Prison, FCI Dublin 53.36 Hourly
07.2006 - Current
CEO
RHINTZ construction 155,000 Annually
1998.01 - 2006.07
Bachelor of Science - Business Admin Management, Project Management
University of Phoenix
- CLC222 Contracting officers representative (COR)
- CLC046 DoD sustainable procurement program
- CLM31 improved statements of work
- FAC43 Ethics and Procurement integrity for the AWF
- FAC 074: Critical Decision Making in Identifying and Pursuing the Best Solution through Contracting
- Level Up Your Remote Team Experience
- FAC-COR Level 3
- FAC 098: Contract Innovation Exploration
- CDEV - Cross Development
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