RAYMOND HONL
Rochester,MA
Summary
Driven Assistant Manager with a proven track record at SEVENHILLS FOUNDATION, excelling in staff supervision and customer relations. Achieved significant improvements in operational efficiency and financial accuracy. Skilled in crisis intervention and team motivation, fostering a collaborative and results-driven work environment. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Assistant Manager
SEVENHILLS FOUNDATION
03.1995 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
GED -
BROCKTON HIGH SCHOOL
470 FOREST AVE BROCKTON MASS06.1996
Skills
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Staff Training and Development
Staff Supervision
Staff Management
Workload Management
Employee Scheduling
MAP Certified
Crisis intervention certified
Human rights officer
Fire safety officer
Isp and hcsis experience
Certification
safety care certified
map certified
cpr and first aide certified
crisis intervention
fire safety certified
human rights officer
Timeline
Assistant Manager
SEVENHILLS FOUNDATION
03.1995 - 08.2024
GED -
BROCKTON HIGH SCHOOL
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