Raymond Honl
Rochester,MA
Summary
I was a passionate and driven assistant manager for the nonprofit organization Seven Hills Foundation. I supported the needs of developmentally delayed individuals within a residential setting. After working for over a decade hands-on with residents, staff, and family members to meet the needs of all the residents emotionally, physically, and medically. Proactive and hardworking individual who focused on efficiently meeting goals and demanding targets. I complied with all company and state policies and guidelines. Proactive manager with demonstrated leadership abilities, strategic planning expertise, and problem-solving skills. Well-organized in optimizing coverage to meet operational demands. I oversaw all employees upon hire, making sure the individuals fulfilled all required training and certifications.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Assistant Manager
Seven Hills Foundation
Worcester, MA
03.1995 - 08.2024
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary, with fairness and respect.
Education
Wareham High School
7 Viking Drive, Wareham MA06-1996
Skills
Human Rights Officer
Fire Safety Officer
ISP and HCSIS experience
MAP Certified
Crisis Intervention Certified
Customer Relations
Team Motivation
Product and service knowledge
Staff training and development
Staff supervision
Staff Management
Workload Management
Employee scheduling
Money handling
Certification
Safety Care Certified
MAP Certified
CPR and First Aid Certified
Crisis Intervention
Fire Safety Certified
Human Rights Officer
Timeline
Assistant Manager
Seven Hills Foundation
03.1995 - 08.2024
Wareham High School
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