Summary
Overview
Work History
Education
Timeline
Generic

Raymond Horace

Groveland,CA

Summary

Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.

Motivated Housekeeper with Number years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Kitchen Line Cook

Rush Creek Lodge
07.2022 - Current
  • As a Cook in the production kitchen my job was to cook delicious and nutritious meals for the staff that here everyday .
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Transitioned between breakfast and lunch service.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Handled portion control activities according to specified instructions provided by chef.

Shuttle Driver

Rush Creek Lodge
07.2022 - Current
  • Maintained clean and neat shuttle for passenger comfort.
  • Drove Number-passenger shuttle bus to and from terminal.
  • Operated with safety and skill to avoid accidents and delays.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Planned routes and made proactive adjustments using GPS apps to account for traffic problems.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Read maps and followed written and verbal geographic directions.

Retail Sales Associate

Rush Creek Lodge
07.2022 - Current
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Issued receipts and processed refunds, credits or exchanges.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.

Laundry Attendant

Rush Creek Lodge
07.2022 - Current
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Collected soiled linens and clothing and pretreated stains.
  • Collected soiled tablecloths, napkins and draperies after large events.
  • Cleaned machine filters and lubricated equipment.
  • Carried out day-day-day duties accurately and efficiently.

Lead Porter

Rush Creek Lodge
07.2022 - Current
  • Completed sweeping, mopping and window-cleaning.
  • Sanitized high-traffic areas and equipment with approved cleaning supplies.
  • Assessed high-traffic areas, hallways, lobby areas and reception for cleanliness.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Maintained knowledge of destination and answered customer questions within scope of understanding.
  • Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
  • Maintained lobby in pristine condition and kept trash promptly emptied.
  • Notified front desk manager of any guest issues in need of additional attention.
  • Escorted guests to and from rooms and assisted with baggage.
  • Drove vehicles of different make, style and price points both to and from desired destination.

Line Cook

Rush Creek Lodge
07.2022 - Current
  • As a production kitchen cook my job is to prepare delicious, nutritious meals everyday for the staff that work here with me at Rush Creek Lodge
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Handled portion control activities according to specified instructions provided by chef.
  • Observed food safety, proper cleaning and good hygiene practices to prevent food-borne illnesses

Team Leader

McDonald’s
07.2021 - 05.2022
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Delivered complete food orders to guests and confirmed customer satisfaction with completed order.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Supported great dining and meal experiences for guests.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.

Kitchen Line Cook

Rush Creek Lodge
07.2022 - Current

Education

High School Diploma -

Robertsdale High School
Robertsdale, AL
05.2021

Timeline

Kitchen Line Cook

Rush Creek Lodge
07.2022 - Current

Shuttle Driver

Rush Creek Lodge
07.2022 - Current

Retail Sales Associate

Rush Creek Lodge
07.2022 - Current

Laundry Attendant

Rush Creek Lodge
07.2022 - Current

Lead Porter

Rush Creek Lodge
07.2022 - Current

Line Cook

Rush Creek Lodge
07.2022 - Current

Kitchen Line Cook

Rush Creek Lodge
07.2022 - Current

Team Leader

McDonald’s
07.2021 - 05.2022

High School Diploma -

Robertsdale High School

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Raymond Horace