Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Raymond Jackson

Sumter

Summary

Dynamic Health Information Management Clerk with expertise in electronic health records management at The Corridor Group LLC. Proven ability to uphold HIPAA regulations while ensuring data accuracy and confidentiality. Strong attention to detail and effective communication skills led to successful project management and enhanced operational efficiency. Proficient in medical terminology and data entry.

Knowledgeable administrative professional with expertise in medical records management, coding and data entry. Proven ability to review and document clinical data, ensuring accuracy and compliance. Well-versed in ICD-10, CPT and HCPCS coding systems.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

10
10
years of professional experience

Work History

Health Information Management Clerk

The Corridor Group LLC
01.2023 - 08.2023
  • Secured confidential patient information from unauthorized access.
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Studied and researched various medical terms as well as software and coding systems.
  • Performed software updates, upgrades and data backups.
  • Catalogued patient data in clinical databases and registries according to regulatory practices.
  • Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
  • Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
  • Performed regular quality and validation assessments on patient data to verify accuracy.
  • Retrieved medical data for physicians and patients.
  • Paid attention to detail while completing assignments.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Organized and detail-oriented with a strong work ethic.
  • Excellent communication skills, both verbal and written.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Remote Services Technician

Support.com
10.2019 - 08.2022
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.

Administrative Assistant

JMBC Christian and Academic School
10.2017 - 12.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Established administrative work procedures to track staff's daily tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Performed research to collect and record industry data.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Janitor

JMBC Christian and Academic School
04.2013 - 12.2020
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Maintained floor cleaning and waxing equipment.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Checked in and stocked inventory throughout facility.
  • Moved furniture for cleaning and set up for special events.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Reported damages and hazardous conditions to management for further action.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.

Education

Bachelor of Science - Information Technology

University of Phoenix
Tempe, AZ
01-2021

Skills

  • Decision-making
  • Electronic health records management
  • Clinical personnel support
  • Strong attention to detail
  • Surgical file management
  • Document scanning
  • Medical billing
  • HIPAA regulations
  • Medical records retrieval
  • Medical terminology proficiency
  • Data entry

Interests

  • Electronics and Circuit Building
  • Video Gaming
  • Coding and Programming
  • Video Game Design
  • Dancing
  • Yoga

Timeline

Health Information Management Clerk

The Corridor Group LLC
01.2023 - 08.2023

Remote Services Technician

Support.com
10.2019 - 08.2022

Administrative Assistant

JMBC Christian and Academic School
10.2017 - 12.2020

Janitor

JMBC Christian and Academic School
04.2013 - 12.2020

Bachelor of Science - Information Technology

University of Phoenix