Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raymond Jacques

Winder,GA

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Experienced in residential and commercial service as well as new construction installs. Confident in modern fixtures and underground work. More than 5 years of Service Titan experience.

Overview

7
7
years of professional experience

Work History

Lead Technician

LPS Plumbing
11.2020 - Current
  • Planned pipe system layout, installation and repair according to specifications in a service and new construction environment.
  • Performed routine maintenance of plumbing systems in residential and commercial buildings.
  • Installed, repaired and maintained water, gas and sewer systems.
  • Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
  • Collaborated with contractors to ensure seamless integration of plumbing systems in new construction projects.
  • Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
  • Mastered and adhered to plumbing codes, installation requirements and governmental regulations.

Service Technician

G-Force Plumbing
09.2016 - 11.2020
  • Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
  • Resolved complex plumbing issues for clients, ensuring long-lasting solutions and minimal disruptions.
  • Kept detailed job records using Service Titan to maintain up-to-date filing system.
  • Optimized inventory control processes, reducing waste while keeping necessary supplies readily available for technicians during service calls or installations.
  • Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
  • Performed regular maintenance on plumbing systems, extending their lifespan and reliability.
  • Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
  • Contributed to increased company revenue by maintaining strong relationships with existing customers and obtaining referrals for new business opportunities.
  • Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
  • Established and maintained positive working relationships with supervisors, co-workers and customers.
  • Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.

Education

High School Diploma -

Shiloh High School
Snellville, GA
2011

Skills

  • Level 3 Navian Certification
  • Rheem Tankless certification
  • Underground saftey certficication
  • Trac Pipe Certification
  • Machine Operating
  • New Construction Installss
  • Residential Service
  • Remodels
  • RPZ Vaults
  • Slab rough-ins
  • Sewer Lines
  • Sewer Taps
  • Water Lines
  • Water Heaters
  • Tankless Water Heaters
  • Commercial Rough-Ins
  • Commercial Plumbing Service
  • Team Leading
  • Apprentice Training
  • High Pressure Sales
  • Inventory Management

Timeline

Lead Technician

LPS Plumbing
11.2020 - Current

Service Technician

G-Force Plumbing
09.2016 - 11.2020

High School Diploma -

Shiloh High School

Similar Profiles

CREATE PROFILE
Raymond Jacques