Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raymond Jahn

Noblesville,IN

Summary

Dynamic professional with a proven track record at Kroger, excelling in customer satisfaction and meticulous data management. Leveraging strong multitasking abilities and information security expertise, I consistently enhanced operational efficiency and improved client relations. Recognized for reducing errors in data entry and fostering a welcoming environment in diverse settings.

Overview

15
15
years of professional experience

Work History

Clerk

Kroger
05.2010 - Current
  • Accurately processed incoming documents and maintained organized filing systems.
  • Assisted in data entry using company-specific software to ensure information accuracy.
  • Supported team members with routine tasks, enhancing overall workflow efficiency.
  • Maintained inventory records, ensuring timely restocking of essential supplies.
  • Collaborated with colleagues to streamline operational procedures and reduce delays.
  • Responded to customer inquiries promptly, providing information and resolving issues effectively.
  • Learned safety protocols and adhered to regulatory compliance during daily operations.
  • Participated in training sessions to improve skills and adapt to new tools or systems.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
  • Processed weekly payroll for staff, ensuring timely and accurate salary distribution.

Service Agent

Allstate Corp
05.2024 - 07.2025
  • Provided exceptional customer service and support to enhance client satisfaction.
  • Resolved customer inquiries efficiently, ensuring timely follow-up and issue resolution.
  • Maintained thorough knowledge of products and services to assist customers effectively.
  • Collaborated with team members to streamline processes and improve operational efficiency.
  • Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
  • Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
  • Assisted clients with inquiries, resolving issues promptly and professionally for improved client relations.
  • Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.

Karaoke Host

P3 Productions
08.2013 - 12.2023
  • Facilitated engaging karaoke events, enhancing participant enjoyment and overall experience.
  • Managed audio-visual equipment to ensure high-quality sound and seamless performances.
  • Trained new hosts on operational procedures, fostering a consistent and welcoming environment.
  • Assisted participants with song selection, providing personalized recommendations for a memorable experience.
  • Monitored audience engagement, adapting activities in real-time to maintain energy levels throughout events.
  • Hosted successful events by creating a welcoming environment that encouraged audience participation and enjoyment.
  • Adhered to venue policies regarding conduct during performances while encouraging a fun-filled atmosphere.
  • Established rapport with regular customers, fostering loyalty and repeat business for venues.
  • Continuously updated music library with current hits while preserving popular classics to cater diverse preferences.
  • Oversaw setup and breakdown of equipment before and after events, minimizing disruption to venue operations.

Education

Bachelor of Science - Electronics Engineering

ITT Technical Institute
Indianapolis, IN
09-1998

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling and reconciliation
  • File and database management
  • Information security
  • Bookkeeping
  • Multitasking Abilities

Timeline

Service Agent

Allstate Corp
05.2024 - 07.2025

Karaoke Host

P3 Productions
08.2013 - 12.2023

Clerk

Kroger
05.2010 - Current

Bachelor of Science - Electronics Engineering

ITT Technical Institute

Similar Profiles

CREATE PROFILE
Raymond Jahn