Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Raymond Janis

Crothersville,IN

Summary

Detail-oriented service technician versed in troubleshooting and repairing heating, ventilation and air conditioning equipment. Skilled at quickly identifying problems and clearly explaining issues to customers.

Overview

10
10
years of professional experience

Work History

HVAC Service Technician

Peterman Brothers Heating And Cooling
04.2022 - Current
  • Improved customer satisfaction by providing timely and efficient HVAC repair services on equipment including: Air Conditioners, Heat Pumps, Gas Furnaces, Air Handlers, Mini Split Systems and Geothermal Units.
  • Enhanced system performance for clients through regular maintenance and preventive measures.
  • Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
  • Supported the training of junior technicians, sharing technical expertise to foster their skill development.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.

Material Handling Coordinator

Cummins Inc.
11.2016 - 04.2022
  • Enhanced team productivity by providing effective training and coaching to new and existing staff members.
  • Streamlined inventory management with accurate documentation, timely audits, and efficient organization of storage areas.
  • Contributed to a positive work environment by promoting teamwork, open communication, and employee recognition programs.
  • Participated in continuous improvement initiatives aimed at enhancing overall warehouse performance.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.

Warehouse Order Picker

Amazon SDF8
02.2014 - 11.2016
  • Contributed to warehouse cleanliness by regularly disposing of waste materials and maintaining orderly workstations.
  • Participated in regular physical inventory audits, reconciling discrepancies between actual stock levels and system records effectively.
  • Displayed flexibility by adapting to changes in workload, shift schedules, and warehouse priorities as necessary for business continuity.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.

Education

Certificate of Completion - HVAC School

Top Tech Academy
Greenwood, IN
08.2022

High School Diploma -

Scottsburg Senior High School
Scottsburg, IN
04.2013

Skills

  • EPA Certification
  • HVAC System Troubleshooting
  • Customer Service
  • Indoor Air Quality
  • Team Collaboration
  • System Maintenance
  • Thermostat Installation
  • Leak Testing
  • Electrical Diagnostics
  • Brazing Techniques
  • Recovering and Recycling
  • Critical Thinking

Additional Information

Currently studying and practice testing for KATE and NATE certifications. Not required by current employer however it is a personal goal I'm striving to obtain.

References

  • Blaine F, Advantage Heating and Cooling, Service Tech.

812-603-3296

  • Eric M, Peterman Brothers Heating and Cooling, Install Manager.

812-374-9322

  • Scott S, Peterman Brothers Heating and Cooling, Field Supervisor.

812-697-7177

Timeline

HVAC Service Technician

Peterman Brothers Heating And Cooling
04.2022 - Current

Material Handling Coordinator

Cummins Inc.
11.2016 - 04.2022

Warehouse Order Picker

Amazon SDF8
02.2014 - 11.2016

Certificate of Completion - HVAC School

Top Tech Academy

High School Diploma -

Scottsburg Senior High School

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Raymond Janis