Raymond Johnson
SUBLETTE,IL
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Overview
16
16
years of professional experience
Work History
Merchandiser
PepsiCo
02.2023 - Current
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Butcher
Country Village Meats
07.2022 - 02.2023
- Enhanced customer satisfaction by providing expert advice on meat selection and preparation techniques.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Increased sales by offering personalized customer service, recommending suitable cuts of meat and sharing recipe ideas.
- Showcased exceptional knife skills, consistently producing precise cuts of meat according to customer preferences.
Merchandise Associate
Costco
10.2019 - 01.2021
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Boosted sales performance through effective merchandising strategies and visually appealing displays.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
- Collaborated with store management to develop strategic plans for merchandise placement and promotion.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
Lead Deli Attendant
Jewel Osco
12.2012 - 09.2019
- Assists in rectifying customer's issues start to finish, to deliver the best customer experience
- Ensuring department esthetic is customer friendly, safe and utilizing space
- Management of the Deli department floor in regards to product and staff
- Following established procedures to prevent injury and contamination
- Actively markets products and services to customers
- Demonstrates solid working knowledge of machinery and machine safety
- Achieves threshold monthly customer service goals and peak hour satisfaction
- Works with other departments and over store for Deli coverage and product maintenance.
Sales Associate
Best Buy
10.2010 - 01.2012
- Delivered the best customer experience throughout experience for and after purchase of product
- Actively markets products by utilizing products & features for customers to see firsthand
- Demonstrates solid working knowledge of technology sold within the store
- Identifies cross-selling opportunities through customer profiling and needs assessments
- Achieved threshold monthly sales goals
- Works with management team to ensure floor and shift coverage.
Technician I
SM&P
01.2008 - 10.2010
- Contractor for Comcast, Com Ed & Nicor
- Located & indicated underground utilities
- Self-motivated to accomplish tasks without supervision while on the road
- Ensured completion of all locations on itinerary in a timely matter and accurately.
Education
DeVry University
Tinley Park, IL01.2008
Joliet West High School
01.2004
Skills
- Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
- Motivated to improve one self and the processes of the company to be advocate for the customer
- Provides solutions by problem solving; finding a balance between client happiness and following policy
- Builds relationships by being a team player and communicating effectively
- Emulates leadership by supporting my team members and assisting as manager during client complications
- Cost Analysis
- Stock replenishment
- Sales Techniques
- Customer Relationship Management (CRM)
Timeline
Merchandiser
PepsiCo
02.2023 - Current
Butcher
Country Village Meats
07.2022 - 02.2023
Merchandise Associate
Costco
10.2019 - 01.2021
Lead Deli Attendant
Jewel Osco
12.2012 - 09.2019
Sales Associate
Best Buy
10.2010 - 01.2012
Technician I
SM&P
01.2008 - 10.2010
DeVry University
Joliet West High School
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