Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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RAYMOND Johnson

SAN DIEGO,CALIFORNIA

Summary

Adept at swiftly diagnosing and repairing complex machinery, I leveraged my strong multitasking and teamwork skills at USAF to enhance aircraft readiness, ensuring compliance with FAA regulations. My expertise in hydraulic systems and commitment to detail-oriented solutions significantly reduced equipment downtime, fostering a culture of continuous improvement and high-quality workmanship.

Professional service coordinator with extensive experience managing service calls and dispatching technicians. Known for strong organizational skills, problem-solving ability, and effective communication. Highly reliable team player with focus on achieving timely and effective results. Skilled in scheduling, customer service, and adapting to evolving priorities.

Diligent [Desired Position] with strong background in coordinating service schedules and managing customer relations. Successfully streamlined dispatch operations and improved response times through effective communication and planning. Demonstrated ability to handle high-pressure situations and resolve complex issues efficiently.

Overview

51
51
years of professional experience
1
1
Certification

Work History

Central Service Dispatcher

Sunbelt Rentals
08.2011 - 11.2024
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.

Heavy Equipment Mechanic

BJ's Rentals
04.1991 - 08.2011
  • Read and interpreted technical manuals for troubleshooting and repair purposes.
  • Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
  • Reduced machinery downtime by swiftly diagnosing issues and implementing effective repair solutions.
  • Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
  • Removed worn or faulty components for replacement or repair.
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Read and understood technical drawings, schematics, and manuals in order to make accurate updates.
  • Performed routine maintenance and repairs on heavy equipment such as bulldozers and backhoes.
  • Fabricated and installed custom parts and components to meet specific equipment needs.
  • Repaired and replaced engine parts such as pistons, cylinders and liners to restore function.
  • Restored and modified equipment using welding and metal fabrication techniques.
  • Reassembled and tested equipment after repairs to verify function and performance.
  • Leveraged diagnostic tools such as multimeters and pressure gauges to accurately identify malfunctions in electrical systems.
  • Mentored junior mechanics on best practices for heavy equipment repair, fostering a supportive learning environment for continuous growth.
  • Collaborated with equipment manufacturers to stay updated on latest maintenance techniques and technologies.
  • Trained new mechanics in specialized repair techniques for high-tech equipment, ensuring high standards of workmanship.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.

Road Technician

BJ's Rentals
05.1990 - 08.2011
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Read and interpreted technical manuals for troubleshooting and repair purposes.
  • Repaired machinery and equipment according to manufacturer specifications.
  • Utilized technical manuals, schematics, and diagnostic tools to accurately identify problems and perform efficient repairs on road construction equipment.
  • Delivered prompt roadside assistance to operators experiencing breakdowns or malfunctions while working on various projects, minimizing downtime during critical periods.
  • Demonstrated expertise in hydraulic systems through the successful diagnosis and repair of complex malfunctions in heavy machinery.

Aircraft Maintenance Technician

PSA Airlines
07.1987 - 03.1991
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
  • Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
  • Removed components such as landing gear, engines, and flight control.
  • Collaborated with other technicians to complete complex repairs and improve team efficiency.
  • Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
  • Inspected airframes to detect wear and other defects.
  • Participated in regular safety meetings, contributing valuable input based on personal experiences working on various types of aircraft systems.
  • Inspected all received aircraft parts to verify compliance with FAA regulations.
  • Performed flight line AFE preflight and postflight requirements.
  • Proved successful working within tight deadlines and a fast-paced environment.

Aircraft Maintenance Technician

USAF
06.1973 - 05.1979
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
  • Recorded maintenance actions in aircraft logbooks.
  • Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
  • Removed components such as landing gear, engines, and flight control.
  • Collaborated with other technicians to complete complex repairs and improve team efficiency.
  • Assisted in training new technicians, sharing knowledge and expertise to ensure high-quality workmanship.
  • Evaluated individual aircraft components to identify and troubleshoot issues.
  • Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
  • Inspected airframes to detect wear and other defects.
  • Maintained repair logs to document all corrective and preventive aircraft maintenance.
  • Obtained fuel and oil samples to check for contamination.
  • Diagnosed faults and developed resolution plans.
  • Performed flight line AFE preflight and postflight requirements.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Education

Associate of Science - Automotive Technology

Cuyamaca College
El Cajon, CA
06-1999

Skills

  • Strong multitasking
  • Detail-oriented
  • Stress tolerance
  • Task delegation
  • Teamwork

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] through effectively helping with [Task].

Certification

A&P Mechanic

Private Pilot

  • [State] Driver's License
  • First Aid Certification
  • Forklift Certification

Languages

English
Professional Working

Timeline

Central Service Dispatcher

Sunbelt Rentals
08.2011 - 11.2024

Heavy Equipment Mechanic

BJ's Rentals
04.1991 - 08.2011

Road Technician

BJ's Rentals
05.1990 - 08.2011

Aircraft Maintenance Technician

PSA Airlines
07.1987 - 03.1991

Aircraft Maintenance Technician

USAF
06.1973 - 05.1979

Associate of Science - Automotive Technology

Cuyamaca College

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RAYMOND Johnson