Raymond Jones
Lake Mary,FL
Summary
Achieved personal and professional growth through engagement in a successful company focused on skill enhancement. Elevated customer service standards by utilizing strong interpersonal and problem-solving skills. Contributed to team success while broadening knowledge and expertise in service delivery.
Overview
2
2
years of professional experience
Work History
Merchandise Team member
Century 21
11.2016 - 06.2017
- Responsible for creating and maintaining a compelling presentation of merchandise that will engage customers and help stimulate sales activity
- Execute visual presentation changes by moving merchandise, shelving, and fixtures, as well as changing signs, and maintaining the cleanliness and functionality of fixtures, signage, lights, and equipment
- Come up with creative and artistic concepts for in-store displays
- Devise, implement and execute effective merchandising strategies
- Create and maintain different visual displays
- Constantly conceptualize new and fresh store design ideas
- Formulate striking marketing and advertising strategies
- Communicate with clients to acquire store feedbacks
- Coordinate with designer, sales associates, and manufacturers
- Present effective promotional ideas to increase store profits and sale
- Move and position store merchandises
- Maintain an organized, visually appealing and welcoming store environment
- Build clientele through effective marketing and advertising of fashion products
- Organize fashion events, discount sales, and other gimmicks to attract more store customers
Sales Associate
Aeropostale – Sawgrass Mall
11.2015 - 01.2017
- Welcoming and greeting customers with a smile and attending their needs politely and professionally
- Assisting customers in finding required products among the isles of shelves
- Displaying products on the shelves and dusting them regularly to appear new
- Stocking all the products on the shelves and in the store, properly for easy access
- Ensured smooth functioning between the store room and the sales floor
- Promoted products of the store to customers and improved sales
- Ensured smooth functioning between the store room and the sales floor
- Coordinated with the sales and purchase team and colleagues and ensured no 'out-of-stock' situation
- Providing information to customers about product and service
- Thank customers sincerely and ensured they visit the store again with helping them in packing materials
Education
Associate of Science - Arts
Broward College
12.2022
Skills
- Excellent communication, interpersonal, and customer service skills
- Skilled in understanding customers' requirements and giving product demonstrations
- Strong mathematical, computer, and organizational skills
- Skilled in taking stock and maintaining inventory
- Reliable
- Strong work ethic
- Positive Attitude
- Time Management Abilities
- Problem- Solving Skills
- Self Confidence
- Ability to accept and learn from criticism
Computer Skills
Microsoft Word; Excel; PowerPoint; Microsoft office
Timeline
Merchandise Team member
Century 21
11.2016 - 06.2017
Sales Associate
Aeropostale – Sawgrass Mall
11.2015 - 01.2017
Associate of Science - Arts
Broward College