Dynamic Quality Control Manager with a proven track record at Mesa Moving Systems, specializing in operational excellence and customer satisfaction.
An expert in quality processes and performance evaluation, streamlining operations, enhancing efficiency and reducing costs.
Strong work ethic and teamwork skills drive commitment to continuous improvement and superior product quality.
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills.
Poised to contribute to team success and achieve positive results.
Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm as an organized and dependable candidate, successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Forward-thinking team leader skilled at operating departments efficiently to meet goals.
Successful background matching employees with roles for maximum performance.
Proactive and hardworking individual focused on continuous operational improvement.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Quality Control Manager/Operations Manager
Mesa Moving Systems
09.2024 - Current
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
Streamlined quality control processes, resulting in increased efficiency and reduced costs.
Monitored staff organization and suggested improvements to daily functionality.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Increased profit by streamlining operations.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Operations/Local Dispatch
A-Mrazek Moving Systems Inc.
03.2021 - 08.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Demonstrated strong organizational and time management skills while managing multiple projects.
Quality Control Manager/Operations
Fry-Wagner Moving & Storage
05.2011 - 03.2021
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
Streamlined quality control processes, resulting in increased efficiency and reduced costs.
Developed comprehensive training programs for new quality control team members, ensuring consistent performance across the board.
Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Warehouse Manager/Quality Labor Trainer
A-Mrazek Moving Systems Inc.
08.1997 - 05.2011
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Increased warehouse efficiency by implementing new inventory management systems and procedures.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Helper/Driver/Warehouse Manager
Fry-Wagner Moving & Storage
07.1995 - 08.1997
Performed manual labor and random jobs to help teams accomplish goals.
Followed supervisor instructions to complete tasks on time.
Cleaned and straightened work areas to maximize productivity and safety.
Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
Assisted in completing projects on time through diligent work and effective communication with team members.
Demonstrated strong problem-solving abilities when faced with unexpected challenges during project execution.
Participated in training sessions to enhance skills and knowledge.
Bolstered client satisfaction by carefully listening to feedback and making adjustments to services accordingly.
Education
Bachelor of Arts - Interdisciplinary Studies
Central Methodist University
Fayette, MO
05.1995
High School Diploma - undefined
Pacific High School
Pacific, MO
05.1990
Skills
Preventive actions
Quality processes
Quality control
Operational improvements
Budget preparation
Teamwork and collaboration
Staff supervision
Customer satisfaction
Operational excellence
Performance evaluation
Supplier evaluation
Strong work ethic
Budget management
Certification
MO Driver's License
Forklift Certification
Hobbies and Interests
Personal Development
Self-Improvement (i.e. hiking, backpacking, weight training, biking, and swimming)
Cooking for friend and family gatherings
Volunteering at community kitchens and food-related charities