Summary
Overview
Work History
Education
Skills
Timeline
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Raymond Labelle

Summary

Seasoned Operations Manager and talented leader with 9 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

20
20
years of professional experience

Work History

Operations Manager

ATCO Structures & Logistics
03.2010 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Reported regularly to managers on project budget, progress, and technical problems.

Carpenter Foreman/ Truck Driver

Woodgreen
01.2004 - 03.2010


  • Repairing and installing modular complexes across Ontario and Quebec
  • Maintaining and refurbishing of office trailers
  • Delivery and set up of wheeled office complex
  • Increased project efficiency by delegating tasks and supervising the team
  • Ensured compliance with building codes by thoroughly reviewing design plans before commencing construction tasks.
  • Reduced material waste by implementing accurate measurements, cutting techniques, and proper storage practices.
  • Established a positive working environment fostering teamwork and open communication among crew members.
  • Enhanced client satisfaction with high-quality craftsmanship in custom carpentry work.
  • Coordinated movement of materials and equipment to job sites, verifying supply readiness prior to project start.
  • Improved worksite safety by enforcing strict adherence to safety protocols and conducting regular inspections.

Education

High School Diploma -

Ecole Secondaire Catholique Theriault
Timmins Ont
06.1993

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Operational Efficiency
  • Decision-Making
  • Project Management
  • Policies and procedures implementation
  • Performance monitoring
  • Employee Motivation
  • Staff Development
  • Customer Relationship Management
  • Maintaining Compliance
  • Goal Setting
  • Client Relationships
  • Inventory Control
  • Project management abilities
  • Project Leadership
  • Health and safety compliance
  • Superb time management skills
  • Logistics Oversight
  • Data Management
  • Unsurpassed work ethic
  • Vendor Sourcing
  • Fluent in French and English

Timeline

Operations Manager

ATCO Structures & Logistics
03.2010 - Current

Carpenter Foreman/ Truck Driver

Woodgreen
01.2004 - 03.2010

High School Diploma -

Ecole Secondaire Catholique Theriault

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Raymond Labelle