Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raymond Lopez

Reedley,CA

Summary

Customer Service Representative who is highly energetic, outgoing, and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Reliable, Friendly, and passionate about helping customers and creating a satisfying shopping experience.

Overview

20
20
years of professional experience

Work History

Multi Purpose Clerk/ Customer Service’s

Save Mart
Reedley, CA
09.2002 - Current
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Interacted with customers by phone, email or in-person to provide information.
  • Reviewed order data to verify transactions and shipping dates.
  • Received and routed business correspondence to correct departments and staff members.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Created reports and developed improvements and enhancements to automate records and file systems.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Monitored usage of Type supplies and contacted vendors to place new orders for replenishment.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Entered Type data using Software, following procedures to keep information private.
  • Managed multiple projects simultaneously using organizational and analytical skills.

Education

Diploma -

Reedley High School
Reedley, CA
05.2002

Skills

  • Safe Balancing
  • Investigating Variances
  • Quality Management
  • Balancing Books
  • Calendar Management
  • Cash Handling
  • Stocking and Replenishing
  • Product and Service Sales
  • Customer Needs Assessments
  • Cash Handling Accuracy
  • Handling Payments
  • Billing and Invoicing
  • Verbal and Writing Communication
  • Cash Register Operations
  • Rewards Programs
  • Microsoft Office
  • Customer Satisfaction
  • Telephone Etiquette
  • Checks Validation
  • Peer Relationships
  • Mail Processing
  • File and Database Management
  • Driver Communications
  • Sales Expertise
  • Business Correspondence
  • Copying and Scanning
  • Baking Equipment
  • Providing Feedback
  • Cycle Counts
  • Price Verifications
  • Operations Support
  • Order Pulling
  • Spreadsheet Development
  • Front-End Operations
  • Customer Experience
  • Office Supplies and Inventory
  • Confidential Data Protection
  • Data Integrity
  • Document Typing and Formatting
  • Data Entry and 10-Key
  • Personalized Support
  • Customer Inquiries

Timeline

Multi Purpose Clerk/ Customer Service’s

Save Mart
09.2002 - Current

Diploma -

Reedley High School
Raymond Lopez