Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raymond Lucero

Albuquerque,NM

Summary

Diligent Equipment technician with robust background in managing warehouse operations and optimizing supply chain efficiency. Successfully implemented inventory control systems, resulting in improved accuracy and reduced discrepancies. Demonstrated strong leadership and problem-solving skills.

Overview

25
25
years of professional experience

Work History

Patient Supply Coordinator

Bear Canyon Rehabilitation Center
09.2024 - Current
  • Coordinated and managed the end-to-end supply chain process, ensuring timely delivery of goods to customers
  • Collaborated with suppliers to negotiate favorable pricing terms, resulting in cost savings.
  • Implemented a new vendor management system, improving communication and streamlining procurement processes
  • Monitored supplier performance metrics and implemented corrective actions when necessary to ensure on-time delivery and quality standards were met
  • Optimized transportation routes by analyzing data on shipping costs, transit times, and carrier performance
  • Developed strong relationships with key stakeholders including suppliers, logistics providers, and internal teams to foster collaboration and resolve any supply chain issues
  • Identified opportunities for process improvement within the supply chain function and implemented solutions that increased efficiency.
  • Conducted market research to identify potential suppliers/vendors who could provide better quality products at competitive prices
  • Analyzed historical sales data to forecast future demand accurately which resulted in reducing excess inventory levels.
  • Maintained accurate inventory records and conducted regular audits to identify discrepancies and improve inventory accuracy
  • Investigated root causes of supply chain disruptions or delays in order fulfillment and implemented preventive measures to mitigate future risks
  • Used equipment like forklifts and pallet jacks to move inventory.

Warehouse Operations Manager

HME Specialists
09.2017 - 08.2024
  • Managed day-to-day logistic and delivery operations, monitoring deliveries of medical equipment and supplies as well as overseeing warehouse cleaning techs,repair techs,warehouse assistants, CSR reps and other team members in the warehouse.
  • Dispatching, routing and receiving shipments of medical equipment and supplies.
  • Worked with other locations around New Mexico to ensure stock of equipment was available at all locations when needed.
  • Managed all Ordering of DME equipment to ensure par levels.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Developed strategies to optimize workflow processes in order to maximize productivity and timely delivery.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Resolved customer complaints related to product quality or delivery issues.
  • Communicated regularly with other departments regarding supply chain activities.
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks using HQAA guidelines.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Assisted in recruiting, hiring, on-boarding,interviewing and managing warehouse personnel.
  • Monitored product import or export processes to verify compliance with regulatory or legal requirements.
  • Oversaw a team of 30+

Floating Supervisor

HME Specialists
03.2015 - 09.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Optimized scheduling to ensure full coverage during peak hours without over staffing, balancing customer service with cost efficiency.

Lead EPT

HME Specialists
01.2013 - 03.2015
  • Ensured compliance with safety protocols, conducting regular audits and providing necessary training to team members.
  • Spearheaded continuous improvement projects, leading to significant enhancements in overall operational efficiency.
  • Collaborated with cross-functional teams to identify areas for improvement in the processing system.
  • Monitored all objectives and communicated with various teams regarding performance.
  • Complied with safety rules and standards to maximize efficiencies while reducing accidents.
  • Performed electrical and mechanical troubleshooting on equipment.
  • Performed maintenance on machinery and escalated major malfunctions to supervisor for immediate assistance.
  • Performed preventive maintenance on equipment during scheduled downtime.
  • Operated all packing and labeling equipment.
  • Attended training seminars and met with vendors to understand new equipment and train other employees.

Lead Equipment Processing Technician

Preferred Home Care
01.2008 - 12.2012
  • Oversaw the training and development of new processing technicians, contributing to the creation of a skilled and cohesive workforce capable of meeting organizational objectives.
  • Provided technical support during new product introductions, facilitating smooth integration into existing processes.
  • Assisted in troubleshooting equipment malfunctions, minimizing downtime and maintaining productivity.
  • Played a key role in reducing lead times through effective scheduling and prioritization of work orders.
  • Enhanced production efficiency by optimizing processing equipment settings and workflow.
  • Offered guidance on best practices for cleaning and maintaining equipment, prolonging their useful life span while mitigating risks associated with wearandtear.
  • Developed robust preventative maintenance programs, resulting in reduced machine downtime and increased operational uptime.
  • Streamlined the calibration of processing machines, ensuring optimal performance and consistent output.
  • Provided members with optimum sales and service experience to enhance member affinity to company.
  • Weighed mail to determine correct postage.
  • Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
  • Used vendor knowledge to determine shipping procedures, routes and rates.
  • Ensured that all necessary paperwork was completed for each shipment accurately and timely.
  • Conducted regular inventory checks to monitor stock levels.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Identified potential safety hazards associated with processing equipment and reported them immediately.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Maintained accurate records of all received, processed, and shipped items.

Lead Equipment Processing Technician

Walgreens Infusion
04.2005 - 01.2008
  • Oversaw the training and development of new processing technicians, contributing to the creation of a skilled and cohesive workforce capable of meeting organizational objectives.
  • Provided technical support during new product introductions, facilitating smooth integration into existing processes.
  • Assisted in troubleshooting equipment malfunctions, minimizing downtime and maintaining productivity.
  • Played a key role in reducing lead times through effective scheduling and prioritization of work orders.
  • Enhanced production efficiency by optimizing processing equipment settings and workflow.
  • Offered guidance on best practices for cleaning and maintaining equipment, prolonging their useful life span while mitigating risks associated with wearandtear.
  • Developed robust preventative maintenance programs, resulting in reduced machine downtime and increased operational uptime.
  • Streamlined the calibration of processing machines, ensuring optimal performance and consistent output.
  • Provided members with optimum sales and service experience to enhance member affinity to company.
  • Weighed mail to determine correct postage.
  • Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
  • Used vendor knowledge to determine shipping procedures, routes and rates.
  • Ensured that all necessary paperwork was completed for each shipment accurately and timely.
  • Conducted regular inventory checks to monitor stock levels.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Identified potential safety hazards associated with processing equipment and reported them immediately.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Maintained accurate records of all received, processed, and shipped items.

Lead Delivery Technician

Baillos
01.2001 - 06.2005
  • Improved delivery efficiency by optimizing routes and adhering to schedules.
  • Managed paperwork accurately, including invoices, delivery receipts, and logbooks.
  • Promoted company reputation, acting as a knowledgeable representative during client interactions.
  • Supported other departments within the organization when needed, demonstrating teamwork and versatility.
  • Streamlined the delivery process by effectively utilizing GPS navigation systems for optimal routing.
  • Assisted in training new employees on company policies, procedures, and best practices for successful deliveries.
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of products.
  • Ensured proper handling of fragile items, resulting in minimal damages during transport.
  • Participated in regular training sessions to stay current on industry best practices and improve job performance.
  • Increased overall productivity by assisting in warehouse operations when not on deliveries.
  • Conducted pre-and post-delivery inspections of vehicles, ensuring compliance with safety standards.
  • Reduced loading times by organizing products according to their destination prior to departure.
  • Collaborated with team members to ensure seamless coordination between warehouse and delivery operations.
  • Developed strong relationships with clients through professional communication and reliable service.
  • Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
  • Expedited urgent deliveries, prioritizing time-sensitive orders for maximum customer satisfaction.
  • Reduced fuel expenses by utilizing route planning software and employing fuel-efficient driving techniques.
  • Contributed to inventory management, performing routine checks and reporting discrepancies for resolution.

Education

High School Diploma -

Valley High School
Albuquerque, NM
04-2008

Skills

  • Hiring and training
  • Employee safety
  • Safety monitoring
  • Staff supervision
  • Team building and leadership
  • Heavy lifting
  • Logistics
  • Operations planning
  • Conflict resolution
  • Operations management
  • Equipment maintenance
  • Cycle counting
  • Paperwork preparation
  • Logistics planning
  • Inventory monitoring
  • Storage procedures
  • Warehouse operations
  • Supply chain coordination
  • Maintaining stock levels
  • Records management
  • Shipping and receiving
  • Purchase order management
  • Discrepancy resolution
  • Cost control
  • Stock rotation
  • Audit support
  • Computer tracking
  • Forklift operation

Timeline

Patient Supply Coordinator

Bear Canyon Rehabilitation Center
09.2024 - Current

Warehouse Operations Manager

HME Specialists
09.2017 - 08.2024

Floating Supervisor

HME Specialists
03.2015 - 09.2017

Lead EPT

HME Specialists
01.2013 - 03.2015

Lead Equipment Processing Technician

Preferred Home Care
01.2008 - 12.2012

Lead Equipment Processing Technician

Walgreens Infusion
04.2005 - 01.2008

Lead Delivery Technician

Baillos
01.2001 - 06.2005

High School Diploma -

Valley High School

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