Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raymond Matthews

Port Chester

Summary


Knowledgeable and dedicated customer service professional with extensive experience in Deli Customer Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.


Overview

11
11
years of professional experience

Work History

Assistant Wrestling Coach

Port Chester High School
11.2023 - Current
  • Maintained a safe training environment by enforcing proper technique and safety measures during practices.
  • Developed wrestlers'' technical skills with personalized coaching sessions and video analysis.
  • Assisted head coach in strategizing game plans for successful wrestling matches.
  • Provided mentorship to student-athletes regarding academic success, time management, and personal growth.
  • Created positive relationships with fellow coaches and competitors, fostering a collaborative environment within the wrestling community.

Deli Customer Service Representative

Longo's Park Deli
01.2021 - 03.2025
  • Increased customer satisfaction by providing efficient deli service and maintaining a clean work area.
  • Provided exceptional customer service through attentive listening, clear communication, and prompt assistance with special requests or dietary concerns.
  • Enhanced product knowledge with regular participation in training sessions on new items and proper food handling techniques.
  • Demonstrated excellent time management skills while ensuring timely completion of all assigned tasks despite high volume periods.

Assistant Wrestling Coach

Greenwich High School
11.2015 - 02.2023
  • Organized and executed practice sessions to maximize efficiency and skill development.
  • Facilitated communication between parents, athletes, coaches, and school administration to ensure all stakeholders were well-informed about the wrestling program''s activities.
  • Collaborated with coaches, trainers, and therapists to address athletes'' injury prevention and rehabilitation needs.
  • Enhanced athlete performance by developing individualized training plans and monitoring progress.
  • Promoted sportsmanship among athletes by modeling appropriate behavior both on and off the mat.
  • Increased athlete confidence through consistent feedback, encouragement, and goal setting discussions.

Deli Clerk

Stop and Shop Supermarket
01.2019 - 01.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Waiter

Fairways at the Griff
04.2014 - 12.2019
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Port Chester High School
Port Chester
06-2015

Skills

  • Customer service
  • Problem resolution
  • Time management
  • Goal oriented
  • Hard-working
  • Fast Learner

Timeline

Assistant Wrestling Coach

Port Chester High School
11.2023 - Current

Deli Customer Service Representative

Longo's Park Deli
01.2021 - 03.2025

Deli Clerk

Stop and Shop Supermarket
01.2019 - 01.2021

Assistant Wrestling Coach

Greenwich High School
11.2015 - 02.2023

Waiter

Fairways at the Griff
04.2014 - 12.2019

Port Chester High School

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