
- Provided customer service to a portfolio of 20+ brokers and importers, addressing inquiries and resolving issues to enhance client satisfaction.
- Conducted analysis of 1000+ Claims through Excel and data extraction
- Organized Documents - Filed Petitions with CBP
- Facilitated connections between individuals in need and utility assistance resources
- Managed an average of 30 calls per day, providing consumers with informed guidance
- Provided a fun and comprehensive learning environment for kids of all ages
- Developed children’s musical knowledge and musical concepts