Raymond Mitchell
Davie,FL
Summary
Accomplished graduate in Supervision and Management with a strong foundation in customer-focused banking environments. Proficient in overseeing and optimizing financial transactions while dedicated to cultivating positive and lasting customer relationships. Demonstrates a proven ability to deliver exceptional service through effective communication, active listening, and personalized assistance. Skilled in addressing customer inquiries, resolving issues, and promoting additional banking services tailored to individual needs. Exhibits a steadfast commitment to providing an unparalleled customer experience. Ready to leverage a customer-centric approach and collaborative mindset to contribute to a team-oriented environment and elevate service standards.
Overview
3
3
years of professional experience
Work History
Bank teller
Wells Fargo
06.2021 - Current
- Effectively handled a high volume of phone inquiries, providing prompt and accurate information to clients.
- Skillfully managed documentation processes, ensuring accuracy and compliance with regulatory standards.
- Efficiently processing various financial transactions such as deposits, withdrawals, and transfers, ensuring accuracy and compliance with banking policies and regulations
- Providing personalized assistance to clients by addressing inquiries, resolving issues, and offering information on banking products and services
- Assisting in the balancing of cash drawers and managed documentation processes, ensuring accuracy and compliance with regulatory standards.
- Demonstrated exceptional proficiency in customer service, consistently exceeding client expectations.
Stock associate
Ross
11.2020 - 06.2021
- Efficiently receiving, unpacking, and organizing merchandise shipments
- Handled a high volume of customer interactions in person and over the phone, maintaining a professional and friendly demeanor.
- Collaborating with the sales team to monitor and maintain adequate stock levels, preventing out-of-stock situations and optimizing merchandise availability
- Conducting routine inventory audits and reporting discrepancies to management
Car Salesman
Lehman Hyundai Subaru
08.2020 - 11.2020
- Negotiating sales terms, including pricing, financing options, and trade-in values, ensuring transparency and fairness throughout the sales process
- Demonstrating in-depth knowledge of the features, specifications, and benefits of various Hyundai and Subaru models
- Arranging and conducting test drives, allowing customers to experience firsthand the performance and features of potential vehicles
- Managed and followed up on leads, resulting in increased sales and customer satisfaction.
Education
Bachelor of Science - Supervision And Management
Broward College
Fort Lauderdale, FL12.2023
Skills
- Financial Transactions
- Cash Counting
- Currency Packaging
- Customer Service Excellence
- Phone Handling
- Documentation and Record Keeping
- Active Listening
- Adaptability
Timeline
Bank teller
Wells Fargo
06.2021 - Current
Stock associate
Ross
11.2020 - 06.2021
Car Salesman
Lehman Hyundai Subaru
08.2020 - 11.2020
Bachelor of Science - Supervision And Management
Broward College
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