Raymond Moore
Ada
Summary
Dedicated CATV professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Fiber Construction QC Inspector
Conexon
02.2021 - Current
- Worked with the design team to apply field design adjustments.
- Executed comprehensive inspections of outside plant, ensuring compliance with quality standards.
- Collaborated with contractors to address construction challenges, maintaining project continuity and meeting deadline objectives.
- Verified contractor invoices for accuracy and compliance.
- Conducted make-ready ride-outs to identify and resolve potential issues, ensuring timely plant construction.
- Compiled data and managed permit applications, facilitating smooth fiber construction operations.
Field Technician Supervisor
Sparklight (Cable One)
05.2002 - 02.2021
- Instruct, supervise, and evaluate6 plus employees in field operations
- Assess and provide yearly performance evaluations for all technicians, while maintaining cordial working relationships
- Oversee construction contractors to ensure timely project completion and QC the work to ensure it meets company specifications
- Coordinate and facilitate safety and various training courses, responsible for all field training for new technicians
- Coordinate daily work assignments and monitor technician schedules set by corporate, making adjustments when needed to prevent overtime
- Take ownership of escalated customer concerns/issues
- Responsible for all residential cost build quotes, to determine the amount of cost and design viability
- Responsible for keeping company maps current by reviewing, editing, and sending “As Built” maps to the mapping vendor
System Technician/ Lead Technician
Sparklight (Cable One)
01.2006 - 01.2017
- Performed both job responsibilities of a System tech as well as a Lead tech
- Working all issues from customer premise equipment to Node
- Repair and maintenance on the plant
- Building small extensions
- QC field technician work
Senior Field Technician
Sparklight (Cable One)
01.2003 - 01.2006
- Installing and troubleshooting company products in customer’s homes
Field Technician
Sparklight (Cable One)
01.2002 - 01.2003
Education
Highschool Education -
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
- Senior Field technician Training Course5/8/2003
- Basic Electricity course2003
- Ladder & Pole Climbing Safety Course Trainer7/15/2004
- Honor Graduate NCTI Testing and Maintenance for Fiber Technicians3/19/2006
- System Technician Training course2/3/2006
- Building Leadership & Supervisory Skills Training Course9/22/2006
- Honor Graduate NCTI IP Voice1/22/2007
- Lead Technician Course8/6/2010
- NCTI Installing SMB telecom Service11/8/2010
- Advanced Technician Training Course2/15/2013
- NCTI Healthy conflict Management12/21/2020
- NCTI Building Synergistic Teams12/21/2020
- NCTI Effective Communication12/21/2020
Timeline
Fiber Construction QC Inspector
Conexon
02.2021 - Current
System Technician/ Lead Technician
Sparklight (Cable One)
01.2006 - 01.2017
Senior Field Technician
Sparklight (Cable One)
01.2003 - 01.2006
Field Technician Supervisor
Sparklight (Cable One)
05.2002 - 02.2021
Field Technician
Sparklight (Cable One)
01.2002 - 01.2003
Highschool Education -
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