Summary
Overview
Work History
Education
Skills
Timeline
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Raymond Moreau

Lake Havasu City

Summary

Dynamic and detail-oriented professional with a proven track record at Tropicana Casino And Resort, excelling in cash handling and customer satisfaction. Recognized for enhancing service quality and resolving disputes effectively. Adept at multitasking and maintaining accuracy under pressure, fostering a positive atmosphere through strong communication skills.

Overview

23
23
years of professional experience

Work History

Clerk

Terrible Herbst Convenience Store
09.2019 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Enhanced customer service with timely and accurate information when handling inquiries.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

Ray's Landscaping

Self
05.2016 - 08.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Casino Cashier

Tropicana Casino And Resort
01.2002 - 05.2016
  • Quickly and accurately counted drawers at start and end of each shift.
  • Established trust with coworkers and supervisors through consistent adherence to company policies and ethical practices.
  • Provided prompt resolution of customer disputes or concerns, fostering a positive atmosphere within the casino.
  • Reduced discrepancies in financial reporting through meticulous record-keeping and attention to detail.
  • Demonstrated flexibility by adapting quickly to changes in shift assignments or job duties as needed.
  • Promoted a safe working environment by promptly reporting any observed safety hazards or potential security breaches to management.
  • Handled large sums of money responsibly while executing transactions quickly without compromising accuracy.
  • Enhanced customer satisfaction by accurately and efficiently processing cash transactions.
  • Assisted in maintaining accurate inventory of casino chips and cash, ensuring optimal security levels.

Education

High School Diploma -

Manzano High School
Albuquerque, NM

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management

Timeline

Clerk

Terrible Herbst Convenience Store
09.2019 - Current

Ray's Landscaping

Self
05.2016 - 08.2019

Casino Cashier

Tropicana Casino And Resort
01.2002 - 05.2016

High School Diploma -

Manzano High School

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