Raymond Morrow

• Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
• Communicated with patients, ensuring that medical information was kept private.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Trained pharmacy interns and newly hired pharmacy technicians.
• Oversaw budget management, controlling expenses while maintaining high-quality services for patients.
• Conducted regular performance evaluations for staff members, identifying areas of strength and opportunities for development.
• Enhanced pharmacy operations by implementing efficient inventory management systems.
• Maintained a safe working environment by adhering to strict OSHA guidelines and ensuring all staff followed proper protocols.
• Implemented innovative solutions for managing drug shortages, minimizing their impact on patient care delivery.
• Optimized patient care through close collaboration with healthcare providers and pharmacists.
• Increased revenue growth by developing effective marketing strategies targeting new patients and expanding services offered.
• Prepared medications in blister packs to provide safe and convenient way to take prescribed medication.
• Provided education and support to reduce obesity, diabetes and heart disease.
• Evaluated and monitored laboratory data to drive safe and effective medication therapy.
• Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
• Propelled market share to surge ahead of competitors and earn #3 ranking.

I was in charge of 24 pharmacies in Washington, Idaho, Oregon and Alaska.

• Managed pharmacy budget and resource allocation, maintaining fiscal responsibility.
• Developed strategic plans aligned with organizational goals for continued growth in revenue generation.
• Monitored performance metrics to ensure high-quality service delivery across all aspects of pharmacy operations.
• Implemented innovative technology solutions to streamline workflows and improve efficiency in various aspects of pharmacy operations.
• Ensured compliance with federal and state regulations through regular audits and policy updates.
• Improved pharmacy operations efficiency by streamlining inventory management processes.
• Oversaw the establishment of satellite pharmacies within new healthcare facilities.
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

• Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
• Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
• Trained pharmacy interns and newly hired pharmacy technicians.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
• Recommended OTC devices or medication options to help mitigate individual symptoms.
• Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
• Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
• Supervised team of 2 front desk agents and helped to resolve issues arising during shifts.

• Developed strong team through effective recruitment, training, and performance management strategies.
• Ensured compliance with federal, state, and local regulations by maintaining up-to-date knowledge of pharmacy laws and guidelines.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Recommended OTC devices or medication options to help mitigate individual symptoms.
• Trained pharmacy interns and newly hired pharmacy technicians.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
• Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.

• Manage budget and goals for fourteen pharmacies. Negotiated and signed contracts with insurance companies and drug wholesale companies. Managed all of the recruiting and hiring of staff for all the pharmacies. Managed computer operations and prescription pricing. Set all of the budgets and goals for each pharmacy. Travel all over Washington state to visit the pharmacies.
• Conducted regular audits of pharmacy practices to ensure compliance with state regulations and industry standards.
• Developed comprehensive training programs for new staff, ensuring a high level of competency in pharmacy practices.
• Streamlined prescription filling processes for increased accuracy and reduced wait times for patients.
• Implemented effective scheduling strategies to ensure adequate staffing levels during peak times, minimizing wait times for patients and improving overall satisfaction.