Sonia Rodriguez
Ocala,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Delivery Driver
Spark
2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
SAHM
Motz Residence
2018 - Current
- Manage multiple schedules for entire household
- Create daily routines with built in flexibility
- establish budgets
- Coordinate medical appointments for all family members and follow up with healthcare providers
- Balance caregiving duties with volunteer time for nonprofit animal shelters
Transportation Security Officer
Dept Of Homeland Security
2017 - 2018
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Developed and maintained positive rapport with passengers and other airport personnel.
Canine Pet Behavior Manager
Northshore Animal League America
01.2013 - 06.2017
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
- Offered guidance on selecting suitable equipment such as leashes, collars, and harnesses that promote proper handling techniques while walking or training dogs.
- Conducted informative workshops for pet owners, promoting responsible dog ownership and effective communication methods.
- Instructed group classes to teach essential obedience commands, fostering well-behaved pets in various settings.
- Maintained detailed records of each dog''s progress throughout the duration of training programs, enabling data-driven adjustments when needed.
- Conducted in-home visits to assess potential environmental factors contributing to dog behavioral issues, providing tailored recommendations for improvement.
- Assisted local animal shelters by providing training sessions for rescued dogs, increasing their chances of successful adoption.
Medical Assistant
Long Island Neurology Specialist
01.2012 - 04.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified patient insurance coverage and collected required co-payments.
Medical Assistant
Ross Orthopedics
03.2006 - 06.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Verified patient insurance coverage and collected required co-payments.
Medical Assistant
New York Neurology Associates
08.2001 - 01.2006
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Verified patient insurance coverage and collected required co-payments.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
GED -
Sarah J Hale
Brooklyn, NYNo Degree -
New York School For Medical & Dental Assistants
New York, NY2000
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
- Time management skills
- Clean Driving Record
Languages
Spanish
Limited Working
Certification
- CMA - Certified Medical Assistant
Additional Information
Fluent in understanding spanish when spoken to, but my ability to speak fluently is limited. Having spanish speaking conversations are challenging for me, but I am able to get my point across.
Timeline
Canine Pet Behavior Manager
Northshore Animal League America
01.2013 - 06.2017
Medical Assistant
Long Island Neurology Specialist
01.2012 - 04.2013
Medical Assistant
Ross Orthopedics
03.2006 - 06.2012
Medical Assistant
New York Neurology Associates
08.2001 - 01.2006
Delivery Driver
Spark
2024 - Current
SAHM
Motz Residence
2018 - Current
Transportation Security Officer
Dept Of Homeland Security
2017 - 2018
GED -
Sarah J Hale
No Degree -
New York School For Medical & Dental Assistants
Similar Profiles
Alexis Wells-HortonAlexis Wells-Horton
Delivery Rider at SparkDelivery Rider at Spark
Zachary BeaudoinZachary Beaudoin
Delivery Driver at SparkDelivery Driver at Spark
Gabrielle DownesGabrielle Downes
Delivery Driver at SparkDelivery Driver at Spark
Cassandra NinoCassandra Nino
Delivery Driver at SparkDelivery Driver at Spark
Megan WillisMegan Willis
Medical Biller and Coder at Ocala Family Medical CenterMedical Biller and Coder at Ocala Family Medical Center