Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raymond Muro

Lilburn,GA

Summary

Results-driven professional with a commitment to excellence, recognized for delivering high-quality painting services at Muro Painting. Skilled in interior and exterior painting, I excel in customer relations and detail-oriented organization, consistently exceeding client expectations and enhancing satisfaction through effective communication and meticulous workmanship.

Professional sales professional with proven track record in retail environments. Adept at driving sales, building customer relationships, and exceeding targets. Strong focus on teamwork and adaptability, ensuring smooth operations and high customer satisfaction. Reliable, flexible, and skilled in inventory management, customer service, and point-of-sale systems.

Overview

12
12
years of professional experience

Work History

Painter

Muro Painting
12.2019 - Current
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Improved customer relations through strong communication skills and attention to detail in all projects.
  • Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
  • Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.

Barista

Roots Juices
09.2016 - 12.2019
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
  • Developed new employee onboarding program, accelerating training process and improving new hire performance.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.
  • Used POS system to accurately enter orders and process payments.
  • Promoted additional items with beverages, increasing store sales.

Clerk

QuikTrip
05.2013 - 09.2018
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
  • Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
  • Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.

Education

High School Diploma -

Phoenix High School
Lawrenceville, GA
05-2013

Skills

  • Commitment to Excellence
  • Detailed Quality Review
  • Interior and Exterior Painting
  • Professional Exterior Coatings
  • Results Driven
  • Transaction Processing Skills
  • Detail-Oriented Organization
  • Sales Knowledge
  • In-Depth Product Knowledge

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Painter

Muro Painting
12.2019 - Current

Barista

Roots Juices
09.2016 - 12.2019

Clerk

QuikTrip
05.2013 - 09.2018

High School Diploma -

Phoenix High School

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Raymond Muro