Raymond Neiderhiser
Elma,WA
Summary
My experience is in industrial refrigeration Ammonia, C02, and Freon's. As well as commercial refrigeration, and HVAC. I've worked as service technicians as well as the OEM manufacturer. I really enjoy the trade, enjoy teaching what I know to other's as well as learning new things from all. I can rebuild reciprocating, screw compressors, liquid pumps. Trouble shoot refrigeration issues as well as electrical. Very Motivated and very team orientated as well as great on my own. Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Field Service Technician
Mayekawa
02.2023 - Current
- Traveling the country, commissioning compressor packages as well as Ammonia and C02 refrigeration compressor packages and chiller skids
- Troubleshooting issues with the packages and control panels
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
Service Technician
Cochran mechanical
08.2020 - Current
- Industrial and commercial refrigeration tech, repair compressors, condensers, evaporators, trouble shoot and repair refrigeration controls, shaft seal replacement on compressors as well as pumps, microprocessor replacement/ retrofit, industrial ice machines, etc
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
Service Technician
California controlled atmosphere
02.2014 - 08.2020
- Industrial refrigeration technician, service compressors, all types of valves, condensers, microprocessor replacement/ retro fit, reciprocating compressor overhaul, pump downs, compressor replacement, shaft seal replacement on compressors and pumps, refrigerant retrofits, trouble and repair refrigeration controls, startups and shutdowns, etc
- I also was a pipe fitter and welder on carbon and stainless steel, also aluminum coil repairs
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Established strong relationships with vendors, facilitating the procurement of high-quality parts at competitive prices.
Education
Industrial - Industrial Maintenance
Reedley College
Reedley, CA08.2009
Skills
- Mechanical knowledge
- Equipment Repair
- Service Technician Experience
- Refrigeration
- Calibration
- Plumbing
- Blueprint Reading
- Electrical Experience
- Welding
- Schematics
- Programmable Logic Controllers
- Fabrication
- HVAC/R
- Automotive Repair
- Eager to obtain knowledge
- Mechanic Experience
- Maintenance
- TIG welding
- Ammonia refrigeration
- OEM
- Problem-Solving
- Positive Attitude
- Troubleshooting and repair
- Field Repairs
- Customer Service
- Preventive Maintenance
- Technical Troubleshooting
- Teamwork and Coordination
- Mechanical Aptitude
- Training and mentoring
- Installation and maintenance
- Electrical Troubleshooting
- Repair and Installation
- Technical Support
- Schematic Interpretation
- Service Quality
- Route Planning
- Fault diagnosis
- Equipment Inspection
- Safety assessment
- Tool management
- Accountability and Work Ethic
- Workflow Management
- Calibration Procedures
- Reading Wiring Diagrams
- Emergency Response
- Power Tools
- Team Supervision
- Hardware Repair
- Basic Welding
- Regulatory Requirements
- Equipment Oversight
- Mechanical background
- Diagnostics and troubleshooting
- Equipment Troubleshooting
- Equipment Installation
- Customer Relations
- System repairs
- Following safety practices
- Safety Management
- Component Repairs
- Inventory Oversight
- Excellent Communication
- Tool Installation and Alignment
- Welding skills
Certification
- EPA Certification
- EPA Type III
- EPA Type II
Timeline
Field Service Technician
Mayekawa
02.2023 - Current
Service Technician
Cochran mechanical
08.2020 - Current
Service Technician
California controlled atmosphere
02.2014 - 08.2020
Industrial - Industrial Maintenance
Reedley College
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