Artisan Teas
Raymond O'Boyle
Team Trainer
Oneida,NY
Summary
Proficient Team Trainer adept at filling any team role and helping employees be efficient and productive. Well-versed in the latest products and procedures. Excellent communication and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Team Trainer
Arby's Arg
09.2021 - Current
- Implemented new training strategies to address skill gaps in the team, resulting in improved overall performance.
- Cultivated a supportive atmosphere during training sessions, emphasizing the importance of teamwork and collaboration.
- Collaborated closely with management to identify areas for improvement within the training program, leading to more efficient results.
- Provided one-on-one coaching sessions for employees struggling in certain areas of their role, resulting in increased confidence and job satisfaction.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Increased daily sales by upselling menu items based on customer preferences.
- Offered suggestions for menu improvements based on customer feedback, leading to enhanced overall dining experience.
Fresh Food Associate
Walmart
02.2018 - 11.2020
- Enhanced customer satisfaction by providing fresh and high-quality products daily.
- Categorized items properly on shelves to facilitate easy navigation for customers while shopping.
- Conducted regular inventory checks, identifying discrepancies and replenishing stock as needed.
- Rotated perishable foods effectively, reducing waste and ensuring product freshness.
- Collaborated with team members to maintain a clean and organized work environment, promoting efficiency and productivity.
- Maintained proper food safety standards to minimize risk of contamination and ensure consumer safety.
- Provided ongoing support to new hires during their training period, sharing best practices culled from personal experience.
Education
High School Diploma -
Oneida Senior High School
Oneida, NY 05.2001 -
Skills
New Employee Training
Customer Service
Equipment Maintenance
Inventory Control
Safe Food Handling
Interpersonal Skills
Cleaning and sanitation
Cash Register Operation
Supply Inventory Management
Positive Attitude
Interests
Culinary
Gardening
Timeline
Team Trainer
Arby's Arg
09.2021 - Current
Fresh Food Associate
Walmart
02.2018 - 11.2020
High School Diploma -
Oneida Senior High School
05.2001 -