Raymond Ownens
Charlotte,NC
Summary
Proven Maintenance Technician with extensive experience at GCI Residential, adept in HVAC system maintenance and superb customer service. Excelled in implementing troubleshooting techniques, enhancing equipment reliability, and fostering team efficiency. Demonstrated experience with maintenance systems and ensure timely repairs, showcasing a blend of technical proficiency and exceptional interpersonal skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
MSIT/Maintenance Technician
GCI Residential
Charlotte, NC
01.2020 - Current
- Implemented troubleshooting techniques to resolve issues.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain upt
- Maintained accurate records of all maintenance activities performed.
- Scheduled contractors /vendors for routine service, repair, and maintenance
- Monitored inventory and ordered needed supplies to meet demand for repairs.
- Performed preventive maintenance activities on building systems and equipment.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Assisted in the coordination of all repairs and maintenance services.
- Manage pre-move-in inspection and move-out inspections.
- Maintain preventive and predictive maintenance system (HappyCo)
- Assistant to Supervisor in conducting supervisory roles.
- Maintained records of all maintenance activities, repair work, and parts used.
- Assigned tasks to team members based on their skills while ensuring proper resource allocation.
Experience Maintenance Technician
Monument Realty/Tri-City Rental
Charlotte, NC
05.2011 - Current
- Responsible for general building maintenance, repairs, renovations, trash outs and preparation of vacant apartments for move ins
- HVAC and water heater troubleshooting and repair
- Perform daily ground maintenance as it pertains to company standards
- Perform seasonal and scheduled pool maintenance
- Install remove and repair apartment appliance
- Rehab interior/exterior doors and kitchen/bathroom cabinets and counter tops
- Rotate on call emergency schedule to address after hour residential emergencies such as leaks, floods, heat, AC, back-ups, water heaters, lock outs, break ins, and fire damage
- Exhibits excellent customer service skills
- Works efficiently in a team and/or individual environment
Superintendent
Dougert Managment
Bronx, NY
01.2001 - 04.2011
- Responsible for maintaining 4 story 49 unit apartment building
- Responsible for all floor maintenance throughout the building
- Responsible for refuge collection and prep for scheduled pick up
- Building maintenance and repairs plumbing, electrical, carpentry, plaster and paint (building and apartments)
- Maintaining records for supply and equipment orders and inventory
Seven C's Maintenance Company
New York, NY
03.2009 - 03.2011
- Responsible for Marriott Marques Hotel overall cleanliness
- Floor stripping, mopping, buffing and waxing
- Crystallizing and polishing marble floors with diamond chip
- Maintained cleanliness of kitchen and customer eating areas
Security Guard
F.J.C Security, Phipps House
New York, NY
02.1998 - 07.2000
- Responsible for securing building lobby, exits, stairwells and corridors
- Monitored daily activity of building security camera system
- Recorded and logged emergencies and incidents
- Received and responded to tenant complaints and emergencies through company communication console
Porter/Handyman
Building, HUD/Caldwell Houses
Bronx, NY
02.1997 - 07.1999
- Minor kitchen and bathroom plumbing repairs
- Maintained inventory of maintenance supplies
- Responsible for collection of refuge for scheduled pick up
- Responsible for elevator and elevator pit cleanliness maintenance
Education
High School Diploma -
DeWitt Clinton
The Bronx, NY06-1986
Skills
- HVAC system maintenance
- Pool Maintenance
- Rehab Renovations assistance
- Make ready/trash outs
- Painting
- Plumbing
- Drywalling
- Appliance service/repair
- Plumbing
- Power and hand tool use
- Key/locks
- Detail-oriented/problem solving
- Time management
- Superb customer service
- Works well as part of a team and independently
Certification
- EPA Universal
- CPO
Timeline
MSIT/Maintenance Technician
GCI Residential
01.2020 - Current
Experience Maintenance Technician
Monument Realty/Tri-City Rental
05.2011 - Current
Seven C's Maintenance Company
03.2009 - 03.2011
Superintendent
Dougert Managment
01.2001 - 04.2011
Security Guard
F.J.C Security, Phipps House
02.1998 - 07.2000
Porter/Handyman
Building, HUD/Caldwell Houses
02.1997 - 07.1999
High School Diploma -
DeWitt Clinton
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